Part-Time Keyholder: Retail Lead & Customer Experience

UNTUCKit LLC; San Diego (CA); On-site; USD 28,000 - 29,000; Part time

Benefits offered by this job

401k

Paid Time Off (& Public Holidays)

Training & Development

Casual working environment

Wellness Resources

Job summary

UNTUCKit LLC in San Diego, CA is seeking a part-time Keyholder to support store leadership and daily operations. The role focuses on delivering excellent customer service, mentoring team members, and maintaining store standards.

Ideal candidates have prior management experience, strong communication skills, and the ability to work flexible retail hours including evenings and weekends. A high school diploma is required, BA/BS is a plus, and familiarity with Apple products and POS systems is

Qualifications

• Proven work experience as a Sales Associate
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skills
• Customer service focus
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree; BA/BS degree would be a plus

Responsibilities

• Create and ensure a cohesive work environment that inspires engagement of associates
• Possess the UNTUCKit CORE values
• Confidently execute UNTUCKit University training and participate in daily chat-in activities
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• Create a fun, relaxed environment for customers to feel comfortable shopping
• Maintain stock room
• Open and close the store
• Actively maintain a tidy sales floor
• Remain knowledgeable on products offered and discuss available options
• Cross sell products
• Team up with co-workers to ensure proper customer service
• Be a vital part of brand decisions with customer feedback and observations

Skills

Sales experience

Customer service

Communication

Flexibility

Education

High school diploma

BA/BS degree (would be a plus)

Tools

Apple products

G-suite

Omni-channel POS systems

Job description

UNTUCKit LLC in San Diego, CA is seeking a part-time Keyholder to support store leadership and daily operations. The role focuses on delivering excellent customer service, mentoring team members, and maintaining store standards.

Ideal candidates have prior management experience, strong communication skills, and the ability to work flexible retail hours including evenings and weekends. A high school diploma is required, BA/BS is a plus, and familiarity with Apple products and POS systems is