Part Time Keyholder

Oxford Industries; Richmond (VA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Bonus and/or commission

Healthcare

Retirement savings

Paid time off/vacation

Product discounts

Job summary

Lilly Pulitzer is seeking a part-time Keyholder to assist with daily store operations, sales, client experience, and asset protection at our Richmond, VA location.

The role emphasizes supervisory responsibilities, strong communication, and cash-handling accuracy, with flexibility for nights and weekends during seasonality.

Qualifications

• Prior supervisory experience in retail preferred.
• Ability to communicate effectively with clients, colleagues, and management.
• Excellent problem solving and decision-making skills.
• Proficiency with Microsoft & Apple technology.
• Ability to multi-task in a fast-paced environment.
• Knowledge of XStore and Tulip is a plus.
• Must be able to lift up to 20 pounds.
• Ability to be on your feet and maneuver around the store during shift hours.

Responsibilities

• Understand Lilly Pulitzer concept including lifestyle, client, merchandise, and heritage.
• Understand and embrace Core Values and Leadership Qualities.
• Drive sales by delivering exceptional client experience and supporting the sales team.
• Demonstrate Lilly Pulitzer selling culture and maintain client experience.
• Maintain accuracy in cash transactions according to procedures.
• Open and close the retail store.
• Act as a proactive team member with effective decision-making and multitasking.
• Resolve client issues or elevate to management as needed.
• Provide feedback to store management on selling opportunities and successes.
• Maintain Lilly Pulitzer visuals and store standards.
• Safeguard store assets.

Skills

Supervisory experience

Communication skills

Problem solving

MS and Apple tech

Multitasking

XStore knowledge

Tulip knowledge

Lift 20 pounds

On-your-feet availability

Tools

XStore

Tulip

Microsoft Office

Apple devices

Job description

Job Type

Seasonal Brand Strategy

Brand Overview

Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”. Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Job Description

About the Position The Keyholder is responsible for assisting with the daily operations of the Lilly Pulitzer retail store. This includes sales, client experience, and safeguarding the assets of the store.

Responsibilities

• Understand the overall concept of Lilly Pulitzer, including the lifestyle, the client, the merchandise, and the heritage.
• Understand and embrace the Core Values and Core Leadership Qualities set forth by Lilly Pulitzer.
• Drive sales goals by providing exceptional client experience and supporting sales team by actively focusing on clients.
• Demonstrate Lilly Pulitzer selling culture and ensure client experience.
• Maintain accuracy in cash transaction management according to operating procedures.
• Responsible for the opening and closing of the retail store.
• Act as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service.
• Positively resolve client-related issues as they arise or elevate to store management, when necessary.
• Provide continuous feedback to store management team on store selling opportunities and successes.
• Maintain the Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams.
• Safeguard the assets of the store.

Qualifications

• Prior supervisory experience in the fashion or retail industry preferred.
• Ability to effectively communicate with clients, colleagues, and management.
• Excellent problem solving and decision-making skills.
• Proficiency in Microsoft & Apple technology.
• Ability to multi-task in a fast-paced environment.
• Prior knowledge of XStore and Tulip a plus.
• Must be able to lift up to 20 pounds.
• Ability to be on your feet and maneuver around the store during shift hours.

A Little More to Know

This position is classified as a part-time, hourly, non-exempt position. This position is based In-Store at our Lilly Pulitzer Retail Location. Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays. This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities. This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook. This position is reviewed annually.

Pay Range

$16.75/hour - $19.75/hour

Pay is based on multiple factors, such as qualifications/skills/experience, geography, and state and local wage laws. In addition, bonus and/or commission and benefits including healthcare, retirement savings, paid time off/vacation, and product discounts may be offered.

Benefits

• bonus and/or commission
• healthcare
• retirement savings
• paid time off/vacation
• product discounts

Equal Opportunity

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E-Verify.

Additional Information

Details in English and Spanish.

Right to Work Statement in English and Spanish.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.

U.S. EEOC: Know Your Rights

Lilly Pulitzer’s mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. It all started more than 65 years ago with a simple shift dress in Palm Beach, Florida and one incredible woman with the courage to find her joy and create her future. Today, Lilly Pulitzer provides a collection of authentic American Resort Wear inspired by our Palm Beach roots. Lilly Pulitzer can be found online and in over 60 company-operated retail stores, 70+ Signature Stores and major department stores nationwide.