Keyholder

Oxford Industries; Town of Mount Pleasant (NY); On-site; USD 22,000 - 30,000; Part time

Job summary

Lilly Pulitzer in New York is seeking a part-time Keyholder to support daily store operations, drive sales, elevate client experience, and safeguard assets. You will embrace the Lilly Pulitzer lifestyle, uphold brand standards, and collaborate with the team to meet store goals.

You will supervise and assist the sales team, handle opening and closing, resolve client issues, and ensure visual and service excellence across all shifts, including nights and weekends.

Qualifications

• Supervisory experience in fashion or retail preferred.
• Excellent communication with clients, colleagues, and management.
• Strong problem-solving and decision-making skills.
• Ability to multi-task in a fast-paced environment.
• Must be able to lift up to 20 pounds.
• Must be on your feet and able to maneuver the store during shifts.

Responsibilities

• Understand the Lilly Pulitzer concept, lifestyle, client, merchandise, and heritage.
• Embrace Core Values and Core Leadership Qualities.
• Drive sales by delivering exceptional client experiences and supporting the sales team.
• Demonstrate Lilly Pulitzer selling culture and ensure client experience.
• Maintain cash handling accuracy per procedures.
• Open and close the retail store.
• Act as a collaborative team member with multitasking capabilities.
• Resolve client issues or escalate to management as needed.
• Provide feedback to store management on selling opportunities.
• Maintain Lilly Pulitzer visual and operational standards.
• Safeguard store assets.

Skills

Supervisory experience

Communication

Problem solving

Multi-tasking

Lift up to 20 pounds

Stand for shifts

Tools

Microsoft Office

Apple technology

Job description

Job Type

Regular Brand Strategy

Our Brand Mission

Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.

Brand Vision Statement

“Create Your Sunshine, A Resort State of Mind”.

Brand Equities

Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Job Description About the Position

The Keyholder is responsible for assisting with the daily operations of the Lilly Pulitzer retail store. This includes sales, client experience, and safeguarding the assets of the store.

Responsibilities

• A day in the life... Understand the overall concept of Lilly Pulitzer, including the lifestyle, the client, the merchandise, and the heritage.
• Understand and embrace the Core Values and Core Leadership Qualities set forth by Lilly Pulitzer.
• Drive sales goals by providing exceptional client experience and supporting sales team by actively focusing on clients.
• Demonstrate Lilly Pulitzer selling culture and ensure client experience.
• Maintain accuracy in cash transaction management according to operating procedures.
• Responsible for the opening and closing of the retail store.
• Act as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service.
• Positively resolve client-related issues as they arise or elevate to store management, when necessary.
• Provide continuous feedback to store management team on store selling opportunities and successes.
• Maintain the Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams.
• Safeguard the assets of the store.

Qualifications for the Position

• Prior supervisory experience in the fashion or retail industry preferred.
• Ability to effectively communicate with clients, colleagues, and management.
• Excellent problem solving and decision-making skills.
• Proficiency in Microsoft & Apple technology.
• Ability to multi-task in a fast-paced environment.
• Prior knowledge of XStore and Tulip a plus.
• Must be able to lift up to 20 pounds.
• Ability to be on your feet and maneuver around the store during shift hours.

A Little More to Know

• This position is classified as a part-time, hourly, non-exempt position.
• This position is based In-Store at our Lilly Pulitzer Retail Location.
• Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays.
• This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities.
• This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
• This position is reviewed annually.

Equal Opportunity Employer

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.

U.S. EEOC: Know Your Rights

Company History and Presence

Lilly Pulitzer’s mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. It all started more than 65 years ago with a simple shift dress in Palm Beach, Florida and one incredible woman with the courage to find her joy and create her future. Today, Lilly Pulitzer provides a collection of authentic American Resort Wear inspired by our Palm Beach roots. Lilly Pulitzer can be found online and in over 60 company-operated retail stores, 70+ Signature Stores and major department stores nationwide.