Part-Time Key Holder — Lead Store & Service

Cotton On Group; Los Angeles (CA); On-site; USD 41,000 - 48,000; Part time

Benefits offered by this job

Staff discount

Career growth across brands

Wellness support

Family discounts

Positive impact

Job summary

Cotton On Group is hiring a Key Holder to manage daily store operations and lead a team in a fast-paced fashion retail environment in Los Angeles. You will ensure excellent customer service, execute sales transactions accurately, and assist in stock and merchandising tasks.

Ideal candidates have 1+ year of retail leadership experience, strong communication skills, and the ability to work flexible hours including evenings and weekends.

Qualifications

• High school diploma or equivalent.
• Minimum of 1+ years of retail sales experience.
• Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members.

Responsibilities

• Open and close the store in accordance with company policies and procedures.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve customer issues.
• Process sales transactions accurately and efficiently.
• Assist in inventory control, restocking, and merchandising.
• Ensure store cleanliness and safety standards are upheld.
• Support loss prevention efforts and report any unusual activity.
• Engages with store teams and customers professionally and respectfully.
• Train and mentor new associates as needed.
• Ability to interact collaboratively and work as a team towards a common goal.
• Maintain a professional presence and motivate and inspire others.
• Acting in a respectful manner to customers, managers and peers.

Skills

Retail experience

Team collaboration

Retail fundamentals

Flexible schedule

Customer service

Age 18+

Education

High school diploma

Job description

Cotton On Group is hiring a Key Holder to manage daily store operations and lead a team in a fast-paced fashion retail environment in Los Angeles. You will ensure excellent customer service, execute sales transactions accurately, and assist in stock and merchandising tasks.

Ideal candidates have 1+ year of retail leadership experience, strong communication skills, and the ability to work flexible hours including evenings and weekends.