Part Time Key Holder - Cotton On West Town Mall

Cotton On Group; Knoxville (TN); On-site; USD 19,286 - 23,419; Part time

Benefits offered by this job

50% off Cotton On Group Brands

Local and global career growth

Wellness support 24/7

Discounts for family

Opportunity to create meaningful change

Job summary

Cotton On Group in Knoxville, Tennessee is hiring a part-time Sale Associate to join their team. In this role, you will be responsible for opening and closing the store, providing exceptional customer service, and leading the store team. Candidates should have retail experience and a willingness to work flexible hours.

Benefits include a 50% discount on brands, wellness support, and opportunities for local and global career growth. Join us in inspiring self-expression and creativity!

Qualifications

• Must have at least 1+ year of retail sales experience.
• At least 1+ year of retail leadership/management experience is preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Open and close the store following company policies.
• Lead the store team and provide exceptional customer service.
• Process sales transactions accurately and assist with inventory control.

Skills

Retail experience

Customer service skills

Flexibility in schedule

Problem-solving skills

Education

High school diploma or equivalent

Job description

Job Description

Do you speak fashion? We're hiring Sale Associates! Let’s chat!

About the Position

At Cotton On, we inspire, spark joy and encourage self‑expression and creativity. We are seeking motivated individuals to join our team as Sale Associates. This part‑time hourly position offers wages of $14.00–$17.00 per hour.

Benefits You Will Love

• 50% off Cotton On Group Brands (Cotton On, Cotton On Body, Cotton On Kids)
• Local and global career growth – progress your career across our three brands
• Wellness support 24/7 – mental health, relationships, family and more
• Discounts for you and your family – medical, travel, financial and more
• Create meaningful change and make a positive difference in people’s lives

The Role

• Open and close the store following company policies and procedures
• Lead the store team as part of management
• Provide exceptional customer service and resolve customer issues
• Process sales transactions accurately and efficiently
• Assist with inventory control, restocking, and merchandising
• Ensure store cleanliness and safety standards are upheld
• Support loss prevention efforts and report any unusual activity
• Engage with store teams and customers professionally and respectfully
• Train and mentor new associates as needed
• Collaborate and work as a team toward a common goal
• Maintain a professional presence and motivate and inspire others
• Act in a respectful manner to customers, managers and peers

Skills & Experience

• Experience in retail, preferably fast fashion
• Demonstrated knowledge of collaboration to drive results as a team
• Understanding of basic retail principles such as sales, stock and service delivery
• Ability to work a flexible schedule, including evenings, weekends and holidays
• Solid communication, customer service, and problem‑solving skills; ability to thrive in a fast‑paced environment
• Must be at least 18 years of age or older

Qualifications & Background

• High school diploma or equivalent
• Minimum of 1+ year of retail sales experience
• Minimum 1+ year of retail leadership/management experience that allowed you to lead aspects of the business and develop team members

Physical Requirements

• Move around the store throughout shift/workday
• Lift, carry, push, and pull up to 50 pounds regularly
• Regularly squat/kneel to access under‑storage bins or during visual resets
• Use a ladder, step stool or raised platform safely to complete required tasks

About Our Company

Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, we make a positive impact through our foundation and community initiatives.

Diversity & Inclusion

We welcome and encourage individuals of all backgrounds to apply. We are focused on bringing more voices, experiences, and backgrounds to our workforce to create inclusive outcomes for our team and customers. If you have any individual needs to fully participate in the recruitment process, please contact [e-mail].