Part Time Key Holder - Cotton On Valley River Center

Cotton On Group; Eugene (OR); On-site; USD 24,796 - 28,929; Part time

Benefits offered by this job

Employee discount 50%

Career growth

Wellness support

Family discounts

Job summary

Cotton On Group is hiring a part-time Key Holder in Eugene, Oregon. You will open/close, lead the store team, and provide top-notch customer service while processing transactions and supporting inventory and merchandising.

This role requires a positive attitude, collaboration, and the ability to work evenings, weekends, and holidays. Ideal candidates have at least 1 year in retail (leadership preferred) and possess strong communication, problem-solving, and teamwork skills.

Qualifications

• Experience in Retail, preferably fast fashion experience.
• Demonstrated knowledge/ability of collaboration to drive results as a team.
• Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores.
• Work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.
• Solid communication, customer service, and problem-solving skills and the ability to work in a fast-paced, ever-changing environment.
• Must be at least 18 years of age or older to apply.

Responsibilities

• Open and close the store in accordance with company policies and procedures
• Lead the store team as part of management
• Provide exceptional customer service and resolve customer issues
• Process sales transactions accurately and efficiently
• Assist in inventory control, restocking, and merchandising
• Ensure store cleanliness and safety standards are upheld
• Support loss prevention efforts and report any unusual activity
• Engage with store teams and customers professionally and respectfully
• Train and mentor new associates as needed
• Work collaboratively and as a team towards a common goal
• Maintain a professional presence and motivate and inspire others
• Act in a respectful manner to customers, managers and peers

Skills

Retail experience

Team leadership

Sales principles

Flexible schedule

Communication

Age 18+

Education

High school diploma or equivalent

Job description

Job Description

Do you speak fashion? We're hiring Key Holders! Let's chat! Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self‑expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. We're playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love

• 50% off Cotton On Group Brands – Cotton On, Cotton On Body, & Cotton On Kids
• Local and Global career growth – progress your career across our 3 Brands
• Wellness support 24/7 – mental health, relationships, family & more
• Discounts for you and your family – medical, travel, financial & more
• Create meaningful change and make a positive difference in people's lives

Key Holder

• Open and close the store in accordance with company policies and procedures
• Lead the store team as part of management
• Provide exceptional customer service and resolve customer issues
• Process sales transactions accurately and efficiently
• Assist in inventory control, restocking, and merchandising
• Ensure store cleanliness and safety standards are upheld
• Support loss prevention efforts and report any unusual activity
• Engage with store teams and customers professionally and respectfully
• Train and mentor new associates as needed
• Work collaboratively and as a team towards a common goal
• Maintain a professional presence and motivate and inspire others
• Act in a respectful manner to customers, managers and peers

Skills & Experience

• Experience in Retail, preferably fast fashion experience
• Demonstrated knowledge/ability of collaboration to drive results as a team
• Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores
• Work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
• Solid communication, customer service, and problem‑solving skills and the ability to work in a fast‑paced, ever‑changing environment
• Must be at least 18 years of age or older to apply

Qualifications and Background

• High school diploma or equivalent
• Minimum of 1+ years of retail sales experience
• Minimum of 1+ year of acting retail leadership/management experience that allowed you to lead aspects of the business and develop team members

Physical Requirements

• Move around the store throughout the shift/workday
• Lifting, carrying, pushing, and pulling up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)
• Squatting/kneeling regularly (e.g., to access under‑storage bins, during visual resets)
• Using a ladder, step stool or raised platform safely to complete required tasks

Who are we?

Cotton On’s purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, together with our customers, we are making a positive impact through one life‑changing Foundation. Taking our Aussie lifestyle to the world and delivering good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us. We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers. If you have any individual needs to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process. OR: This is a part‑time hourly paid position with a wage range of $18.00 – $21.00 / hr.

About Us

From Australia to the world – The Cotton On Group (known in‑house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1,500 stores and counting; we exist to make a positive difference in the lives of everyone we touch. Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and they aren't afraid to think big.

About The Team

Cotton On is the founding brand of the Group and has grown to become a global fashion destination with over 600 stores worldwide. We thrive on delivering the trends of the moment (always with our own twist) and inspire our community to have fun with it. Our product offering includes womenswear, menswear and accessories.