Part Time Key Holder - Cotton On Lynnhaven Parkway

USA; Virginia Beach (VA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

50% off Cotton On Group Brands

Career growth across brands

Wellness support 24/7

Discounts for you and family

Make a positive difference

Job summary

Cotton On is hiring for a part-time Key Holder role in the United States. You will lead store teams, open/close operations, and deliver exceptional customer service while handling transactions and inventory tasks. This role emphasizes teamwork, professional engagement, and a positive store presence.

Join a brand focused on growth, inclusivity, and making a positive impact as part of a diverse global team. Benefits include employee discounts, wellness support, and opportunities across multiple

Qualifications

• Experience in retail, preferably fast fashion.
• Strong teamwork and collaboration to drive results.
• Solid understanding of sales, stock, and service delivery.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Excellent communication and problem-solving in a fast-paced environment.
• Must be 18 years or older.

Responsibilities

• Open and close the store following company policies.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve issues.
• Process sales transactions accurately and efficiently.
• Assist in inventory, restocking, and merchandising.
• Maintain store cleanliness and safety standards.
• Support loss prevention efforts and report unusual activity.
• Train and mentor new associates as needed.
• Collaborate with team to achieve store goals.
• Maintain professional presence and motivate others.
• Interact respectfully with customers and peers.

Skills

Retail experience

Team collaboration

Retail basics

Flexible schedule

Customer service

Age 18+

Education

High school diploma

Job description

Do you speak fashion? We're hiring Key Holders! Let’s chat!

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love …

• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, & Cotton On Kids

• Local and Global career growth -progress your career across our 3 Brands

• Wellness support 24/7 – mental health, relationships, family + more

• Discounts for you and your family - medical, travel, financial + more

• Create meaningful change and make a positive difference in people’s lives

The Role

• Open and close the store in accordance with company policies and procedures

• Lead the store team as part of management

• Provide exceptional customer service and resolve customer issues

• Process sales transactions accurately and efficiently

• Assist in inventory control, restocking, and merchandising

• Ensure store cleanliness and safety standards are upheld

• Support loss prevention efforts and report any unusual activity

• Engages with store teams and customers professionally and respectfully

• Train and mentor new associates as needed

• Ability to interact collaboratively and work as a team towards a common goal

• Maintain a professional presence and motivate and inspire others

• Acting in a respectful manner to customers, managers and peers

Skills & Experience:

• Experience in Retail, preferably fast fashion experience

• Demonstrated knowledge / ability of collaboration to drive results as a team.

• Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores

• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts

• Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment

• Must be at least 18 years of age or older to apply

QUALIFICATIONS AND EXPERIENCE / BACKGROUND

• High school diploma or equivalent

• Minimum of 1+ years of retail sales experience

• Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members

PHYSICAL REQUIREMENTS

• Ability to move around the store throughout the shift/workday

• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)

• Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)

• Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Who are we?

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process.

VA: This is a part time hourly paid position with a wage range of $15.00 -$18.00 /hr