Part Time Key Holder - Cotton On Augusta Mall

USA; Augusta (GA); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Brand discounts

Career growth

Wellness support

Family discounts

Positive impact

Job summary

Cotton On is hiring a Key Holder in Augusta, GA for a part-time, hourly position. You will open/close the store, manage a team, and ensure excellent customer service while processing transactions and maintaining merchandising standards.

Ideal candidates have retail experience, strong communication skills, and the ability to work evenings, weekends, and holidays in a fast-paced fashion environment.

Qualifications

• Retail experience preferred, especially fast fashion.
• Ability to collaborate to drive results as a team.
• Knowledge of sales, stock and service delivery in stores.
• Able to work evenings, weekends and holidays.
• Strong communication and problem-solving in a fast-paced environment.
• Must be 18 years or older to apply.

Responsibilities

• Open and close the store per policies.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve issues.
• Process sales transactions accurately.
• Assist in inventory, restocking and merchandising.
• Maintain store cleanliness and safety standards.
• Support loss prevention and report unusual activity.
• Engage with teams and customers professionally.
• Train and mentor new associates as needed.
• Collaborate with team toward common goals.
• Maintain professional presence and motivate others.
• Interact respectfully with customers, managers and peers.

Skills

Retail experience

Team collaboration

Retail principles

Flexible schedule

Communication & service

Age 18+

Education

High school diploma or equivalent

Retail sales experience 1+ year

Retail leadership/management 1+ year

Job description

Do you speak fashion? We're hiring Key Holders! Let’s chat!

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love …

• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, & Cotton On Kids
• Local and Global career growth -progress your career across our 3 Brands
• Wellness support 24/7 – mental health, relationships, family + more
• Discounts for you and your family - medical, travel, financial + more
• Create meaningful change and make a positive difference in people’s lives

Key Holder

• Open and close the store in accordance with company policies and procedures
• Lead the store team as part of management
• Provide exceptional customer service and resolve customer issues
• Process sales transactions accurately and efficiently
• Assist in inventory control, restocking, and merchandising
• Ensure store cleanliness and safety standards are upheld
• Support loss prevention efforts and report any unusual activity
• Engages with store teams and customers professionally and respectfully
• Train and mentor new associates as needed
• Ability to interact collaboratively and work as a team towards a common goal
• Maintain a professional presence and motivate and inspire others
• Acting in a respectful manner to customers, managers and peers

Skills & Experience:

• Experience in Retail, preferably fast fashion experience
• Demonstrated knowledge / ability of collaboration to drive results as a team.
• Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
• Solid communication, customer service, and problem‑solving skills and the ability to work in a fast paced, ever changing environment
• Must be at least 18 years of age or older to apply

QUALIFICATIONS AND EXPERIENCE / BACKGROUND

• High school diploma or equivalent
• Minimum of 1+ years of retail sales experience
• Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members

PHYSICAL REQUIREMENTS

• Ability to move around the store throughout the shift/workday
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)
• Ability to regularly squat/kneel (e.g., to access under‑storage bins, during visual resets)
• Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Who are we?

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life‑changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process.

GA: This is a part time hourly paid position with a wage range of $14.00 -$17.00 /hr