Part-Time Intake Assistant (2nd Shift)

Wellstone; Huntsville (AL); On-site; USD 14,000 - 21,000; Part time

Job summary

WellStone is seeking an Intake Assistant in Huntsville, AL for part-time weekend work. You will be the first point of contact, gathering medical history and insurance details to ensure proper care for new clients.

The role involves handling intake paperwork and maintaining confidentiality. The position runs 12-hour shifts on Saturdays and Sundays from 7pm to 7am, with duties including greeting clients, answering calls, and assisting with forms and scheduling.

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.

Responsibilities

• Greet clients and visitors in a warm, professional manner.
• Answer telephone calls and assess urgency of the call.
• Provide information related to policies, procedures, insurance and services.
• Assist patients with the completion of forms.
• Prepare new patient information and verify insurance information for clients.
• Investigate billing questions as needed.
• Maintain client EMR records.
• Schedule appointments.
• Ensure adequate coverage of the reception desk.
• Complete other duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Details

Level: Entry

Job Location: Huntsville, AL 35802

Position Type: Part Time

Education Level: High School Diploma

Travel Percentage: None

Job Shift: 2nd Shift (Weekends)

Job Category: Nonprofit - Social Services

Job Description

The Intake Assistant is often the first point of contact between clients and WellStone. The position assists with the initial screening and processing of new clients via phone and in person by gathering essential information such as medical history, insurance details, and other relevant data to help to ensure that incoming clients receive the proper treatment needed. The Intake Assistant prepares and processes intake paperwork to include maintaining accurate records and ensuring confidentiality.

This is a part-time, weekend position working 12-hours shifts on Saturdays & Sundays from 7pm-7am.

This job description is only a summary of the typical functions of the job and is not designed to be an exhaustive or comprehensive list of all possible duties, tasks, or responsibilities that are required of the employee as they may change, or new ones may be assigned at any time with or without notice.

What you’ll be doing:

• Greet clients and visitors in a warm, professional manner.
• Answers telephone calls and assess urgency of call.
• Provide information related to policies, procedures, insurance and services.
• Assists patients with the completion of forms.
• Prepares new patient information and verify insurance information for clients.
• Investigate billing questions as needed.
• Maintains client Electronic Medical Record (EMR).
• Schedule appointments.
• Ensure adequate coverage of reception desk.
• Complete other duties as assigned.

Qualifications

• High School Diploma or GED
• Previous experience in Crisis Intervention (preferred)
• Excellent verbal and written communication skills
• Proficient computer skills to include experience with Microsoft Office
• Excellent organizational skills to include suspense/timeframe management

Values

We are compassionate towards those impacted by behavioral health disorders.

We are dedicated to one another through collaboration and teamwork.

We are optimistic problem-solvers who do what it takes to get the job done.