Part-Time Insurance Customer Service Rep — Growth & PTO

Nicole Page - State Farm Agent; Chicago (IL); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

401(k)

Opportunity for advancement

Paid time off

Job summary

Nicole Page State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences in a busy office in Chicago, IL. You will handle inquiries, schedule follow-ups, and coordinate with the team to meet community needs.

The role emphasizes service, empathy, and growth opportunities in a State Farm agency environment. The position offers part-time hours with benefits including PTO and advancement potential, and requires strong communication and a customer-first

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer questions, and anticipate needs.
• Excellent communication to assist customers and coordinate with agency team.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance options, changes, and billing.
• Educate customers about options using a needs-based review process.
• Communicate clearly to meet customer needs and support business growth.

Skills

Customer service

Customer relations

Communication skills

Problem solving

Job description

Nicole Page State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences in a busy office in Chicago, IL. You will handle inquiries, schedule follow-ups, and coordinate with the team to meet community needs.

The role emphasizes service, empathy, and growth opportunities in a State Farm agency environment. The position offers part-time hours with benefits including PTO and advancement potential, and requires strong communication and a customer-first