Part Time - Host - Ole Red Orlando

Ryman Hospitality Properties; Orlando (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the entertainment industry is seeking a Part Time Host for their Orlando location. The role involves greeting and seating guests, ensuring they receive exceptional service, and maintaining a clean and orderly environment. Ideal candidates will have strong communication skills and a positive attitude, contributing to a memorable dining experience.

Qualifications

• High school diploma or equivalent required.
• Experience in restaurant operations preferred.
• Strong interpersonal and verbal communication skills.

Responsibilities

• Greet guests promptly and courteously.
• Control guest flow and direct to seating.
• Handle guest concerns tactfully.

Skills

Interpersonal skills

Verbal communication

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

OpenTable

Job description

Join to apply for the Part Time - Host - Ole Red Orlando role at Ryman Hospitality Properties

Meet, greet, and seat guests with a positive, friendly, helpful attitude, providing exceptional service to all.

Serve as a general source of information to all guests entering the restaurant, bar, and entertainment destination. Work with a team to ensure every guest has a memorable experience.

Responsibilities

• Greet all guests promptly and courteously in a professional manner.
• Control flow of guests coming into the restaurant and those waiting for a table. Direct guests to appropriate locations to wait when needed. Estimate and quote accurate wait times for tables.
• Seat guests at a pace maximizing service efficiency and overall operations performance.
• Show guests to tables, place menus on the table, and wait for guests to be seated before leaving the table.
• Answer phones and input reservations into OpenTable, collecting relevant guest information.
• Thank each guest for visiting the restaurant and invite their return in a friendly and sincere manner. Communicate any guest concerns/complaints to management.
• Communicate ongoing logistics such as wait times, parties of eight or more, and special events to hosts, kitchen, and venue leadership.
• Attend pre-shift meetings and perform opening, running, and closing duties.
• Maintain a clean and orderly environment during and after shifts, following sanitation procedures.
• Follow all safety, security, and company policies, reporting accidents, injuries, and unsafe conditions.
• Perform other duties as assigned.

Education

• High school diploma or equivalent required.

Experience

• Experience in restaurant operations preferred.

Knowledge, Skills, and Abilities

• Strong interpersonal and verbal communication skills.
• Diplomacy, multitasking, and organizational skills.
• Ability to handle volatile situations tactfully.

Licenses / Certifications

• State Food Handler Safety Card required upon hire.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Design, Art/Creative, and Information Technology

Industries

• Entertainment Providers