Part-Time Healthcare Retail Associate (Commission)

Alpine Home Medical; Draper Old Farm (UT); On-site; USD 17,000 - 25,000; Part time

Job summary

Alpine Home Medical in Utah seeks a part-time Customer Retail Specialist to assist, educate, and provide solutions to our in-store customers while delivering superb service.

You will assess customer needs, manage the POS process, close sales, and answer billing questions. Experience in retail and healthcare products is a plus.

We offer a friendly, team-oriented environment with growth opportunities and a business casual dress code.

Qualifications

• One year of face-to-face retail customer support experience.
• Great customer service skills, with the ability to quickly identify customer needs and provide effective solutions.
• Ability to learn about the products and accessories the company carries and be able to educate and recommend products to customers to drive sales.
• A polite, positive, and cooperative attitude, and willingness to be part of a team.
• Computer literacy and the ability to handle different software and programs.
• Superior communication skills, both verbal and written.
• Attention to detail is a must.
• The ability to handle several tasks with interruptions.
• A High School Diploma or a G.E.D.

Responsibilities

• Welcome and assist all walk-in customers, ensuring an exceptional customer experience by prioritizing their needs.
• Creating and fostering customer relationships to build trust and appropriate expectations, assisting with customer questions on medical billing and/or disputes.
• Recommend products to customers that best meet their medical needs and closing sales.
• Answering incoming phone calls with an attentive, patient, and friendly demeanor.
• Efficiently updates and verifies patient demographics, insurance, and contact information.
• Regular, dependable attendance and punctuality.
• Perform other duties as deemed appropriate by management.

Skills

Customer service

Sales

Communication skills

Teamwork

Computer literacy

Education

High School Diploma or GED

Tools

POS systems

Office software

Job description

Alpine Home Medical in Utah seeks a part-time Customer Retail Specialist to assist, educate, and provide solutions to our in-store customers while delivering superb service.

You will assess customer needs, manage the POS process, close sales, and answer billing questions. Experience in retail and healthcare products is a plus.

We offer a friendly, team-oriented environment with growth opportunities and a business casual dress code.