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Essential Functions:
- Monitor and assist customers at self-checkout registers
- Interact proactively with customers to recommend products and services
- Greet, assist, and engage with customers across multiple registers
- Move throughout the checkout area performing standing, walking, reaching, bending, and lifting activities
- Thank customers and invite them back to Lowe’s
Customer Service:
- Provide excellent customer service following Lowe's policies
- Assist customers in locating, demonstrating, and loading merchandise
- Respond promptly to customer and employee questions
- Communicate product and service information effectively
- Train and coach team members
- Use cash register for transactions, returns, and refunds
- Support front-end team with supervision and support
- Handle security tags, verify products, and bag merchandise
- Answer and direct phone calls
- Open additional registers as needed
- Assist with line management for quicker checkout
In-stock:
- Prepare register area at shift start and end
- Inspect returned merchandise
- Manage customer orders and verify receipts
- Review and process online orders and returns
- Verify prices and look up product information
- Record store item usage
Clean and Safe Stores:
- Monitor cash drawers and security alarms
- Detect and report shoplifting and security risks
- Maintain cleanliness and organization
- Ensure safety compliance and operate store equipment
General:
- Perform additional duties as assigned
Minimum Requirements:
- Less than 1 year experience with computers and retail technology
- 1-2 years retail cashier experience
- Ability to lift up to 15 pounds
Preferences:
- High school diploma or equivalent
- Experience in product sales, customer needs assessment, and supervisory roles
Pay Range: $16.50 - $17.85 per hour. Starting pay varies based on factors. For benefits info, visit Lowe's benefits.
Benefits include health, dental, vision, retirement plans, paid time off, employee discounts, and more.
Lowe’s is an equal opportunity employer. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment.