Part Time - Head Cashier - Flexible

Lowe's Companies, Inc.; San Angelo (TX); Hybrid; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Part-Time Head Cashier to join their dynamic team. This role involves providing exceptional customer service, assisting at self-checkout registers, and ensuring a clean and safe shopping environment. Ideal candidates will have retail cashier experience and a passion for helping customers. Join a supportive team where your contributions will be valued, and enjoy flexible scheduling that accommodates your lifestyle. This is a fantastic opportunity to grow in a vibrant retail environment and make a positive impact on customer experiences.

Qualifications

• 1-2 years of retail cashier experience is preferred.
• Ability to lift up to 15 pounds with or without accommodations.

Responsibilities

• Monitor and assist customers at self-checkout registers.
• Provide exceptional customer service and support the Front End Team.
• Ensure store cleanliness and safety while handling transactions.

Skills

Customer Service

Cash Handling

Retail Technology

Supervisory Skills

Education

High School Diploma or Equivalent

Tools

Cash Register

Job description

Join to apply for the Part Time - Head Cashier - Flexible role at Lowe's Companies, Inc.

Essential Functions

NOTE: Minors in this role may not be responsible for some activities listed below.

Assisted Self Check Out

• Monitor and identify customers needing assistance at multiple self-checkout registers.
• Approach and interact proactively with customers to recommend products and services.
• Greet, assist, and engage with customers across multiple registers.
• Move throughout the checkout area, standing, walking, reaching, bending, lifting, and moving products to ensure transaction accuracy.
• Thank customers and invite them to return to Lowe’s.

Customer Service

• Provide exceptional customer service following Lowe's policies and procedures.
• Assist customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Respond promptly and knowledgeably to customer and employee questions.
• Show sincere appreciation to customers.
• Communicate product, warranty, and service information effectively.
• Train, coach, and provide feedback to associates.
• Use cash registers for sales, returns, and refunds according to guidelines.
• Handle monetary transactions accurately.
• Support the Front End Team with supervision and coaching.
• Remove security tags, verify product info, and bag merchandise.
• Answer and direct phone calls appropriately.
• Open additional registers as needed for coverage.
• Assist in line vesting to expedite checkout.

In-stock

• Prepare the register area at shift start/end, check equipment, and restock supplies.
• Inspect returned merchandise for damages.
• Process customer orders, verify receipts, and handle returns.
• Review and manage online orders and returns.
• Verify pricing and look up product info for price matching.
• Record store use items.

Clean and Safe Stores

• Monitor cash and obtain safety bags.
• Oversee store entrances/exits for security.
• Detect shoplifting and communicate risks to management.
• Maintain store cleanliness and organization.
• Ensure a safe work environment, conduct safety reviews, and secure store areas.
• Operate store equipment as needed.

General

• Perform other duties as assigned.

Minimum Requirements

• Less than 1 year of experience with computers and retail technology.
• 1-2 years of retail cashier experience.
• Ability to lift up to 15 pounds with or without accommodations.

Preferences

• High school diploma or equivalent.
• Experience in product sales, customer needs assessment, and warranties.
• Experience as a head cashier and in Lowe’s store departments.
• Supervisory experience, including training and coaching.
• Experience in shoplifting detection.

Lowe’s is an equal opportunity employer. For benefits information, visit https://talent.lowes.com/us/en/benefits.