Part Time - Head Cashier - Flexible

Lowe's Companies, Inc.; Radford (VA); Hybrid; USD 25,000 - 32,000; Part time

Job summary

A leading retail company is seeking a Part Time Head Cashier to provide exceptional customer service, assist at self-checkout, and support team members. The role requires a high school diploma and retail experience. Join a team that values customer engagement and teamwork.

Qualifications

• 1-2 years of retail cashier experience.
• Less than 1 year of experience with computer use.

Responsibilities

• Monitor and assist customers at self-checkout registers.
• Provide excellent customer service consistent with Lowe's policies.
• Train and develop associates in departmental duties.

Skills

Customer Service

Communication

Retail Technology

Education

High school diploma or equivalent

Job description

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Essential Functions:

NOTE: Minors in this role may not be responsible for some activities listed below.

Assisted Self Check Out

• Monitor and identify customers needing assistance at multiple self-checkout registers.
• Proactively approach and interact with customers to recommend products and services.
• Greet, assist, and engage with multiple customers across registers.
• Move throughout the checkout area, standing, walking, reaching, bending, lifting, and moving products to ensure transaction accuracy.
• Thank customers and invite them back to Lowe’s.

Customer Service

• Provide excellent customer service consistent with Lowe's policies.
• Assist customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Respond promptly to customer and employee questions, guiding them through projects when needed.
• Show sincere appreciation to customers.
• Communicate product and service information effectively.
• Train and develop associates in departmental duties and sales opportunities.
• Use cash registers for transactions, returns, and refunds following guidelines.
• Provide change and support to Front End associates.
• Supervise and support Front End Team members.
• Remove security tags, verify products, and bag merchandise.
• Answer and direct phone calls as needed.
• Open additional registers to ensure adequate coverage.
• Assist in line vesting for quicker checkout.

In-stock

• Prepare register area at shift start/end, check functionality, and stock supplies.
• Inspect returned merchandise for damages.
• Manage customer orders, receipts, and loading tickets.
• Review and place online orders and returns.
• Verify prices and look up product information for price matches.
• Record store usage items.

Clean and Safe Stores

• Monitor cash and obtain safety bags.
• Assist with security and alarm triggers.
• Detect shoplifting and communicate risks.
• Maintain cleanliness and organization.
• Ensure safety standards and operate store equipment as needed.

General

• Perform additional duties as assigned.

Minimum Requirements:

• Less than 1 year of experience with computer use.
• Less than 1 year of experience with retail technology.
• 1-2 years of retail cashier experience.
• Ability to lift up to 15 pounds with or without accommodations.

Preferences:

• High school diploma or equivalent.
• Experience in product sales, credit, warranties, and customer needs assessment.
• Experience as a head cashier and in Lowe's store departments.
• Supervisory experience including training and coaching.
• Experience in shoplifting detection.

Lowe’s is an equal opportunity employer. For benefits info, visit our benefits page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: General Business and Customer Service
• Industry: Retail