Part Time - Head Cashier - Flexible

Lowe's Companies, Inc.; Hickory (NC); Hybrid; USD 25,000 - 35,000; Part time

Job summary

A leading company is seeking a Part Time Head Cashier to provide exceptional customer service and support store operations. This role involves monitoring self-checkout areas, assisting customers, and ensuring a clean and safe environment. Ideal candidates will have retail experience and a high school diploma. Flexibility in scheduling is required.

Qualifications

• 1-2 years of retail cashier experience.
• Less than 1 year of experience with computer use.

Responsibilities

• Monitor and assist customers at self-checkout registers.
• Provide excellent customer service and assist with merchandise.
• Ensure store cleanliness and safety.

Skills

Customer Service

Retail Technology

Cash Handling

Education

High School Diploma

Job description

Join to apply for the Part Time - Head Cashier - Flexible role at Lowe's Companies, Inc.

1 week ago Be among the first 25 applicants

Join to apply for the Part Time - Head Cashier - Flexible role at Lowe's Companies, Inc.

Essential Functions:

NOTE: Minors in this role may not be responsible for some activities listed below.

Assisted Self Check Out

• Monitor and identify customers needing assistance at multiple self-checkout registers simultaneously.
• Approach and interact proactively with customers to recommend products and services appropriately.
• Greet, assist, and engage with multiple customers across various registers.
• Move throughout the checkout area, standing, walking, reaching, bending, lifting, and moving products to ensure accurate transactions.
• Thank customers for their business and invite them back to Lowe’s.

Customer Service

• Provide excellent customer service by following Lowe's policies and procedures.
• Assist customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Respond promptly and knowledgeably to customer and employee questions, guiding them through store areas and projects if needed.
• Show sincere appreciation to customers.
• Communicate information about stock, special orders, features, applications, and warranties related to Lowe’s programs.
• Coach, develop, and train associates in departmental duties and sales opportunities.
• Use a cash register to process transactions, returns, and refunds according to guidelines.
• Provide proper change and support to Front End associates.
• Supervise, coach, and support Front End Team members.
• Remove security tags, verify product info, and bag merchandise.
• Answer and direct incoming calls or take messages.
• Open additional registers as needed to ensure coverage.
• Assist in line vesting for quicker checkout.

In-stock

• Prepare register area at start and end of shifts, checking functionality and stocking supplies.
• Inspect returned merchandise for damages.
• Enter and submit customer orders, print tickets, verify receipts, and sign loading tickets.
• Review and process online orders and returns.
• Verify prices and look up product info for price matching.
• Record store-used items on inventory lists.

Clean and Safe Stores

• Obtain safety bags and monitor cash in drawers.
• Monitor store entrances/exits for security, assisting with alarms.
• Detect shoplifting and security risks, reporting them promptly.
• Maintain store cleanliness and organization following standards.
• Ensure a safe work environment, conducting safety reviews and noting hazards.
• Follow safety requirements for daily duties and operate store equipment as needed.

General

• Perform other duties as assigned.

Minimum Requirements:

• Less than 1 year of experience with computer use (inputting, accessing, modifying, outputting information).
• Less than 1 year of experience with retail technology (smartphones, tablets).
• 1-2 years of retail cashier experience.
• Ability to lift up to 15 pounds with or without accommodation.

Preferences:

• High school diploma or equivalent.
• 1-2 years experience in product sales, customer needs assessment, credit, warranties, and features explanation.
• 1-2 years experience as a head cashier or in a Lowe’s store department.
• 1-2 years supervisory experience including training and coaching.
• Experience in shoplifting detection.

Lowe’s is an equal opportunity employer. For benefits info, visit https://talent.lowes.com/us/en/benefits.