Join to apply for the Part Time - Head Cashier - Flexible role at Lowe's Companies, Inc.
3 days ago Be among the first 25 applicants
Essential Functions:
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Thanks the customer for their business and invites them back to shop at Lowe’s
Customer Service:
- Provides excellent customer service through the execution of Lowe's policies, procedures, and programs
- Assists customers in locating, demonstrating, selecting, carrying, and loading merchandise
- Responds promptly to customer and employee questions, guiding them through projects when needed
- Demonstrates sincere appreciation to customers
- Communicates product information, warranties, and benefits related to Lowe’s programs
- Coaches, develops, and trains associates in departmental duties and sales opportunities
- Uses a cash register to process sales, returns, and refunds according to company guidelines
- Provides proper monetary change and supports front-end team members
- Removes security tags, verifies product info, and bags merchandise for customers
- Answers calls and directs or takes messages as needed
- Opens additional registers when necessary to ensure sufficient coverage
- Assists in line vesting for quicker checkout turnaround
In-stock:
- Prepares register area at shift start and end, checking functionality and stocking supplies
- Inspects returned merchandise for damages
- Enters and verifies customer orders and online returns
- Looks up product info and price match options
- Records store use items
Clean and Safe Stores:
- Monitors cash drawer and security alarms
- Detects shoplifting and communicates risks to management
- Maintains store cleanliness and organization
- Ensures safety standards are followed, including equipment operation and hazard mitigation
General:
- Performs other duties as assigned
Minimum Requirements:
- Less than 1 year of computer experience
- Less than 1 year of retail technology experience
- 1-2 years of retail cashier experience
- Ability to lift up to 15 pounds
Preferences:
- High school diploma or equivalent
- Experience in customer needs assessment and product sales
- Experience as a head cashier and in retail departments
- Supervisory experience
- Experience in shoplifting detection
Lowe’s is an equal opportunity employer. Benefits information can be found at https://talent.lowes.com/us/en/benefits.
Additional Details:
- Seniority level: Entry level
- Employment type: Part-time
- Job function: General Business and Customer Service
- Industry: Retail
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