Part Time - Head Cashier - Flexible

Lowe's Companies, Inc.; Cornelia (GA); Hybrid; USD 25,000 - 35,000; Part time

Job summary

A leading company in retail is seeking a Part Time Head Cashier to provide exceptional customer service and manage checkout operations. The ideal candidate will have experience in retail and a commitment to maintaining a clean and safe environment. Responsibilities include assisting customers, processing transactions, and training associates. Join a dynamic team and help create a positive shopping experience for customers.

Qualifications

• 1-2 years of retail cashier experience.
• Ability to lift up to 15 pounds.

Responsibilities

• Monitors and assists customers at self-checkout registers.
• Provides excellent customer service and processes transactions.
• Maintains cleanliness and safety in the store.

Skills

Customer Service

Cash Handling

Retail Technology

Education

High school diploma or equivalent

Job description

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Essential Functions:

NOTE: Minors in this role may not be responsible for some of the activities listed below

Assisted Self Check Out

• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
• Approaches and interacts with customers to proactively recommend products and services appropriately
• Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
• Thanks the customer for their business and invites them back to shop at Lowe’s

Customer Service

• Provides excellent customer service through the daily execution of Lowe's policies, procedures, and programs
• Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
• Responds promptly and knowledgeably to customer and employee questions, guiding them through store areas and projects when needed
• Shows sincere appreciation to customers
• Communicates information about stock, special orders, features, benefits, applications, and warranties related to Lowe’s programs
• Coaches, develops, provides feedback, and trains associates in departmental duties and sales opportunities
• Uses a cash register to process sales, returns, and refunds according to company guidelines
• Provides proper monetary change to CSA Front End associates
• Supervises, coaches, and supports the CSA Front End Team (Front End/Loaders)
• Removes security tags, verifies product info, bags merchandise for customers
• Answers incoming calls and directs or takes messages as needed
• Opens additional registers when necessary for coverage
• Assists in line vesting to facilitate quicker checkout turnaround

In-stock

• Prepares register area at shift start/end, checks register and scanner functionality, stocks supplies
• Inspects returned merchandise for damages
• Enters and submits customer orders, verifies receipts, signs off on loading tickets
• Reviews and processes online orders and returns
• Looks up product info and prices for price matching
• Records store-use items on the store use list

Clean and Safe Stores

• Obtains safety bags and monitors cash in drawers
• Monitors store entrances/exits, assists with security alarms
• Detects signs of shoplifting and communicates risks to management/security
• Maintains cleanliness and organization per standards
• Ensures a safe work environment, conducts safety reviews, notes hazards
• Adheres to safety requirements, operates store equipment as needed

General

• Performs other duties as assigned

Minimum Requirements:

• Less than 1 year of experience with computer use
• Less than 1 year of experience with retail technology
• 1-2 years of retail cashier experience
• Ability to lift up to 15 pounds with or without accommodation

Preferences:

• High school diploma or equivalent
• 1-2 years experience in product sales, credit, warranties, and customer needs
• 1-2 years as a head cashier
• 1-2 years working in Lowe’s or supervisory experience
• Experience detecting shoplifting signs

Lowe’s is an equal opportunity employer. For more information on benefits, visit our benefits page.