Part Time - Head Cashier - Flexible

Lowe's Companies, Inc.; Chamblee (GA); Hybrid; USD 10,000 - 60,000; Part time

Job summary

A leading company is seeking a Part Time - Head Cashier to provide exceptional customer service and assist with transactions at their Chamblee location. The role involves monitoring self-checkout areas, training associates, and ensuring a clean and safe environment. Ideal candidates will have retail experience and a high school diploma.

Qualifications

• 1-2 years of retail cashier experience.
• Less than 1 year of experience with computer use.
• Less than 1 year of experience with retail technology.

Responsibilities

• Monitor and assist customers at self-checkout registers.
• Process sales transactions and provide exceptional customer service.
• Train and coach associates in departmental duties.

Skills

Customer Service

Cash Handling

Retail Technology

Education

High school diploma or equivalent

Job description

Join to apply for the Part Time - Head Cashier - Flexible role at Lowe's Companies, Inc.

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Essential Functions:

NOTE: Minors in this role may not be responsible for some activities listed below.

Assisted Self Check Out

• Monitor and identify customers needing assistance at multiple self-checkout registers.
• Interact proactively with customers to recommend products and services.
• Greet, assist, and engage with multiple customers simultaneously.
• Move throughout the checkout area, standing, walking, reaching, bending, lifting, and moving products to ensure transaction accuracy.
• Thank customers and invite them back to shop at Lowe’s.

Customer Service

• Provide exceptional customer service following Lowe's policies and procedures.
• Assist customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Respond promptly and knowledgeably to customer and employee questions.
• Show sincere appreciation to customers.
• Communicate product information, warranties, and features.
• Train and coach associates in departmental duties and sales opportunities.
• Process sales transactions, returns, and refunds using a cash register.
• Provide correct change and support front-end team.
• Support supervision and coaching of front-end associates.
• Remove security tags, verify product info, and bag merchandise.
• Answer and direct incoming phone calls.
• Open additional registers as needed to ensure coverage.
• Assist in line vesting for quicker checkout.

In-stock

• Prepare register area at shift start/end, check functionality, and stock supplies.
• Inspect returned merchandise for damages.
• Enter and submit customer orders, verify receipts, and sign loading tickets.
• Review and process online orders and returns.
• Verify prices and look up product information for price matching.
• Record store use items.

Clean and Safe Stores

• Monitor cash and obtain safety bags.
• Oversee store entrances/exits, assist with alarms.
• Detect shoplifting and communicate risks to management/security.
• Maintain cleanliness and organization per standards.
• Ensure a safe work environment, conduct safety reviews, and secure areas.
• Operate store equipment as needed.

General

• Perform other duties as assigned.

Minimum Requirements:

• Less than 1 year of experience with computer use.
• Less than 1 year of experience with retail technology.
• 1-2 years of retail cashier experience.
• Ability to lift up to 15 pounds with or without accommodation.

Preferences:

• High school diploma or equivalent.
• Experience in product sales, credit, warranties, and customer needs assessment.
• Experience as a head cashier and in Lowe’s departments.
• Supervisory experience including training and coaching.
• Experience in shoplifting detection.

Lowe’s is an equal opportunity employer. For benefits info, visit https://talent.lowes.com/us/en/benefits.