Part-Time Guitar Repair Technician – Customer Care

The Guitar Center Company; Santa Clara (CA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K plus company match

mental health support

paid sick/holiday/vacation time

employee discount program

tuition reimbursement options

Job summary

The Guitar Center is seeking a Repair Technician (Guitar) in Santa Clara, CA to provide maintenance and repair services for customer-owned instruments and to assist in keeping store inventory in good condition.

You will interact with customers to ensure a positive experience, perform high-quality repairs, handle warranty work, and expand product knowledge through ongoing certification and training. This role emphasizes craftsmanship and customer service within a retail environment.

Qualifications

• Skilled understanding of repairing Guitars

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned

Skills

Customer Focus

Initiative

Selling

Training

Job description

The Guitar Center is seeking a Repair Technician (Guitar) in Santa Clara, CA to provide maintenance and repair services for customer-owned instruments and to assist in keeping store inventory in good condition.

You will interact with customers to ensure a positive experience, perform high-quality repairs, handle warranty work, and expand product knowledge through ongoing certification and training. This role emphasizes craftsmanship and customer service within a retail environment.