Part-Time Guest Services Desk Clerk (Intermittent)

ShopCGX; Kodiak, Northern (AK, KY); Hybrid; USD 35,000 - 42,000; Full time

Job summary

USCG Community Services Command in Kodiak, AK seeks a Desk Clerk with mixed duties for the MWR Guest House. The role involves interviewing guests, assigning quarters, checking in/out, and answering questions about lodging rules and regulations.

Additional duties include assisting the hotel manager and housekeeping with cleaning, maintaining lobby areas, and addressing guest concerns. A background check will be required after hire, and the position offers intermittent scheduling with a

Qualifications

• Ability to add, subtract, multiply and divide at the level necessary to complete required reports.
• Ability to work as a team player.
• Read, write, and speak fluent English to communicate effectively with guests and staff.
• A background clearance will be conducted after hire. Employment is contingent on favorable background check.
• Physically able to lift 25lbs and carry for a reasonable distance.
• The capacity to climb, bend, lift, push, and pull as required to complete tasks.
• Ability to stand and work long hours.

Responsibilities

• Interview incoming guests to determine status and assign appropriate quarters.
• Handle check-in/check-out and provide information on rules and regulations.
• Keep lobby and coffee cart tidy and conduct periodic floor checks.
• Respond to complaints professionally and resolve issues.
• Assist the hotel manager and housekeeping with cleaning and sanitizing guest rooms as needed.

Skills

Customer service

Teamwork

English proficiency

Patience

Background clearance

Physical strength

Stamina

Job description

USCG Community Services Command in Kodiak, AK seeks a Desk Clerk with mixed duties for the MWR Guest House. The role involves interviewing guests, assigning quarters, checking in/out, and answering questions about lodging rules and regulations.

Additional duties include assisting the hotel manager and housekeeping with cleaning, maintaining lobby areas, and addressing guest concerns. A background check will be required after hire, and the position offers intermittent scheduling with a