Part-Time Guest Experience Associate

Workstream; Maryland; On-site; USD 16,531 - 22,041; Part time

Job summary

Firehouse Subs is seeking a part-time Team Member to be the face of the restaurant, delivering friendly service and ensuring a great guest experience.

You’ll handle cash, help with food prep, keep the store clean, and work with a team to uphold safety and quality standards.

Qualifications

• Greet and assist customers to create a positive experience.
• Handle cash transactions accurately and efficiently.
• Collaborate with teammates to ensure smooth service.
• Follow food safety and security guidelines at all times.

Responsibilities

• Deliver an exceptional customer and store experience.
• Foster a collaborative team environment.
• Execute quality store operations to standard.
• Keep the store, equipment and wares clean and organized.

Skills

Customer service

Cash handling

Teamwork

Food safety

Tools

POS register

Job description

We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant!!! Part-time positions are available. A Team Member must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Subs. Real people serving awesome sandwiches to real people.

Additional Requirements Desired:

• Point of sales register and cash handling skills (training provided)

• Ability to stand, bend, reach and scoop through-out assigned shift

• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Essential Functions include:

• Responsible for customer product and service standards

• Foster an environment of team work

• Responsible for delivering an exceptional customer and store experience

• Greet and thank every customer with a smile and eye contact

• Execute quality store operations

• Clean store, small wares, merchandise and physical plant as necessary

• Must be able to operate food preparation machinery

• Adhere to all food, safety and security guidelines

• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.