Part-Time Grocery Team Member – Customer Service

People's Food Co-op; Rochester (MN); On-site; USD 19,286,000 - 26,174,000; Part time

Benefits offered by this job

Medical insurance (for 30+ hrs)

Dental insurance

Vision insurance

Life insurance

Short-term disability

401(k) with employer match

Staff discount 20%

Job summary

People’s Food Co-op in Rochester, MN is hiring for two part-time Customer Service positions within the Grocery Department. You will assist with inventory, stocking, and answering product questions, helping maintain displays and ensuring quality standards.

The role emphasizes customer service, teamwork, and adherence to food safety guidelines. Shift options include mornings and evenings with competitive hourly pay.

Qualifications

• Experience in a grocery department preferred but not required
• Strong organizational skills
• Keen attention to detail, safety and customer needs
• Strong communication and listening skills
• Ability to work well with others in a cooperative environment where teamwork and constant communication is essential

Responsibilities

• Communicate with department manager about daily activities, needs and challenges
• Report performance issues to department manager in a way that is immediate, respectful and consistent
• Communicate effectively and respectfully with all staff to create a positive work environment
• Ensure department staff promptly and courteously answer phones and handle requests in a professional and appropriate manner.
• Maintain knowledge of products and presentation methods, techniques, and quality standards
• Ensure department cases and prep areas are clean
• Receive product deliveries; ensuring order and invoice are accurate and ensure product quality
• Prepare case and other meat department items as needed
• Maintain back stock areas according to department standards
• Demonstrate full awareness of current promotional events for the department
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.

Job description

People’s Food Co-op in Rochester, MN is hiring for two part-time Customer Service positions within the Grocery Department. You will assist with inventory, stocking, and answering product questions, helping maintain displays and ensuring quality standards.

The role emphasizes customer service, teamwork, and adherence to food safety guidelines. Shift options include mornings and evenings with competitive hourly pay.