Part-Time Grocery Center Store Associate - Friendly Service

Food Lion; Moorefield (WV); On-site; USD 24,000 - 32,000; Full time

Job summary

Food Lion in Moorefield, WV is seeking a dedicated team member to provide quality customer service within the Center Store (Grocery) Department and maintain standards per the manual. You will help maximize sales, minimize shrink, and ensure fast, friendly, accurate service to shoppers.

The role requires reliability, the ability to learn store systems like ACIS/CAO, and strict adherence to Food Lion guidelines, safety policies, dress code, and completed CBT trainings.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates
• Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking
• Maintain shelf allocations by stocking from tag to tag
• Place only saleable merchandise on the shelves
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Moorefield, WV is seeking a dedicated team member to provide quality customer service within the Center Store (Grocery) Department and maintain standards per the manual. You will help maximize sales, minimize shrink, and ensure fast, friendly, accurate service to shoppers.

The role requires reliability, the ability to learn store systems like ACIS/CAO, and strict adherence to Food Lion guidelines, safety policies, dress code, and completed CBT trainings.