Part-Time Grocery Center Associate — Fast, Friendly Service

Food Lion; Rockingham (NC); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Food Lion seeks a Customer Service Associate to provide quality service in the Center Store department at Store 01296, Rockingham. You’ll uphold standards, support sales, and minimize shrink through proper practices.

Responsibilities include stocking, pricing, safety, and using tools like ACIS and CAO. You’ll work with others to ensure a positive shopping experience and comply with all policies and regulations.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet physical requirements of the position, with or without accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Clean shelves and shelf tag moldings with damp cloth as needed when stocking
• Maintain shelf allocations by stocking from tag to tag
• Place only saleable merchandise on the shelves
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Understand and use company tools such as ACIS and CAO
• Maintain adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause accidents
• Report all accidents in accordance with procedures
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with name badge
• Complete CBT, Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication

Customer service

Multi-task learning

Physical stamina

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion seeks a Customer Service Associate to provide quality service in the Center Store department at Store 01296, Rockingham. You’ll uphold standards, support sales, and minimize shrink through proper practices.

Responsibilities include stocking, pricing, safety, and using tools like ACIS and CAO. You’ll work with others to ensure a positive shopping experience and comply with all policies and regulations.