(Part-Time) Golf Shop Attendant

Huron-Clinton Metroparks; Brighton (MI); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Retention bonus

Job summary

Huron-Clinton Metroparks in Brighton, Michigan is seeking a part-time Golf Shop Attendant to deliver excellent customer service, process tee-time reservations, check golfers in, and handle POS transactions. You will also assist with golf shop merchandise and keep the shop area clean.

The role requires reliability in all weather, ability to work varied hours including weekends, and accurate cash handling. The position may transition to the Ski Center in winter.

Qualifications

• Able to provide friendly customer service and handle inquiries.
• Comfortable processing cash and making change accurately.
• Good verbal communication and professional demeanor.
• Willingness to work varied hours, including weekends and holidays.

Responsibilities

• Provide patrons with excellent customer service.
• Schedule tee time reservations and process online bookings.
• Check golfers in and accept payments using POS.
• Sell golf shop merchandise and maintain stock levels.
• Keep the shop and rest areas clean and organized.
• Assist Golf Service Manager with related tasks.

Skills

Customer service

Cash handling

Verbal communication

Multi-tasking

Teamwork

Education

None

Tools

POS system

Computer skills

Reservations software

Job description

PAY RATE:

$16.17 per hour (up to 1,500 hours per year)

Eligible part-time employees will receive up to a $5.75 per hour retention bonus for all hours worked from Memorial Day through Labor Day.

GENERAL STATEMENT OF DUTIES:

Work activities in this position primarily involve the operation of the golf shop. This position has the potential to stay on throughout the winter season as the Golf Shop transitions to the Ski Center for cross country skiing.

ESSENTIAL DUTIES:

The list below is intended to describe the general nature of duties only. Employee shall perform other duties as assigned.

• Provides patrons with excellent customer service
• Schedules tee time reservations including online reservation processing
• Checks in golfers and accepts payment using a point of sale system
• Responsible for the sale of golf shop merchandise
• Ensures that the golf shop and immediate area, including restrooms, are kept clean, organized and stocked
• Unloads stock items and places them in appropriate storage area
• Responsible for stocking golf shop merchandise and informing the Golf Service Manager of low inventories
• Maintains an adequate change fund and accurate daily revenue reports
• Maintains orderly flow of golfers off #1 and #10 tees
• Promotes the Metroparks and Metropark events
• Assists the Golf Service Manager with other related tasks

MINIMUM QUALIFICATIONS:

• Ability to distinguish letters and symbols
• Ability to communicate using telephone
• Excellent verbal communication skills
• Excellent customer service skills
• Ability to remain professional and courteous with customers
• Ability to operate computer and use applicable software program
• Ability to accurately perform cash transactions including making change
• Ability to work in all weather conditions
• Ability to work varied hours depending upon park demands
• Ability to get along with co-workers, supervisors, and park visitors
• May be required to work assigned Special Events, Weekends, Evenings and Holidays
• May be required to adjust schedule to meet organizational needs
• Ability to perform essential duties

GENERAL QUALIFICATIONS:

• Ability to understand and carry out oral and written instructions
• Ability to load, unload and move materials from one location to another

TOOLS & EQUIPMENT USED

Requires the use of custodial tools such as brooms, mops, toilet plungers; use of gas or electric powered golf cart; basic construction tools such as hammers and screw drivers. Use of personal computer, word processing, POS system, phone, radio, cash register, calculator, and copy machine.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is routinely required to walk, sit, talk and hear. The employee is routinely requires the use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to run, climb or balance, stoop, kneel, or crouch and must have the ability to traverse sandy, marshy, or wooded areas with uneven terrain. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee routinely work in outside weather conditions. The employee may be exposed to heat, wet and/or humid conditions, chemicals, animals, foliage and vegetation, etc.

SELECTION GUIDELINES:

Selection process may include, but is not limited to, any or all of the following: formal application, rating of educations and experience, oral interviews, reference check, job related tests, psychological exam, and physical exam to include drug screening.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment by HCMA based on the needs and requirement of the organization