Part-Time Gate Attendant

NRG Park; Houston, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Legends Global in Houston, TX, seeks Part-Time Gate Attendants to guide guests and manage entry operations at Reliant Park. You will assist with credit card transactions and passes, while acting as the liaison between clients and the facility to ensure compliance with rules and policies.

Candidates should be customer friendly, able to work in a fast-paced outdoor environment, and comfortable handling tickets and scanning devices.

Qualifications

• High School Diploma or GED preferred.
• Credit card transaction experience in a fast-paced setting is preferred.
• Ability to communicate effectively with guests and clients.
• Willingness to work outdoors and irregular hours.
• Ability to operate basic scanning devices.

Responsibilities

• Direct guests where to park in relation to events.
• Assist with credit card transactions or passes.
• Serve as liaison between the facility and clients.
• Ensure compliance with facility rules and policies.
• Attend meetings and training as required.

Skills

Customer service

Fast-paced environment

Verbal and written communication

Reliability

Problem solving

Professional conduct

Education

High School Diploma or GED

Tools

Hand-held scanner

Job description

Summary Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Part-Time Gate Attendants at Reliant Park in Houston, Texas. Reliant Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. Reliant Center (one million+ sq. ft. Convention Center), Reliant Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), Reliant Astrodome (“The” Astrodome), and Reliant Arena. We are seeking unique Part-Time Gate Attendants to join our Outside Operations team. Under direct supervision, the Gate Attendant directs guests where to park in relation to events on Reliant Park property as well as assist with credit card transactions or passes. Also, acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

Essential Duties and Responsibilities

• Must be customer friendly, self-motivated, and enjoy working around people in a fast-paced environment.
• Effectively communicate with guests, clients, vendors, and other personnel via verbal and nonverbal forms of communication.
• Must have the ability to handle credit card transactions accurately and quickly.
• Be comfortable handling and being responsible for ticket/roll stock.
• Follow all instructions as issued by his/her superior.
• Have a reliable form of transportation and communication.
• Must comply with all Legends Global policies and procedures including the Business Conduct Policy and Code of Ethics.
• Dress in department specified uniform according to the Legends Global Parking Policy.
• Attend all meetings and training courses as required.
• May perform other duties as assigned.

Supervisory Responsibilities

Not applicable.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Possess understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.

Follow all policies/procedures, risk management, safety precautions, rules, regulations, and emergency procedures established at the facility.

Demonstrate ability to carry out tasks in a reliable, productive, and expedient manner and be able to adhere to strict deadlines.

Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.

Organize and prioritize work from event overviews and task lists meeting deadlines.

Work effectively under pressure and/or stringent schedule and produce accurate results.

Follow oral and written instructions and communicate effectively with others in both oral and written form.

Work independently, exercise judgement and initiative.

Maintain a client service-oriented attitude.

Position is routinely required to work outdoors and is exposed to year-round weather elements (heat, rain, cold, etc.).

Ability to work long and irregular hours may vary due to functions and may include day, evening, weekends, and holidays.

Education and/or Experience

High School Diploma or GED preferred.

Skills and Abilities

• Honesty, accountability, confidentiality, and ethical conduct are always required while on Reliant Park premises.
• Must be able to operate and read a hand-held scanning device during events.
• Work in a fast-paced environment.
• Remain flexible and adjust to situations as they occur.

Computer Skills

Not applicable.

Other Qualifications

Credit card transaction experience in a fast-paced environment is preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; and to have the ability to communicate with guests. This position may require work inside or outside of the building, as needed by events. Must be able to stretch and reach. Note The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Equal Opportunity / Diversity Statement

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

Company Culture

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.