Part-Time Funeral Services Host & Guest Experience

Carriage Services; Kissimmee (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

Carriage Services in Kissimmee, FL is seeking a Funeral Assistant to support Funeral Directors and location staff during the funeral and memorialization process, ensuring services run smoothly and client families and guests have a superior experience.

The role is part-time at Osceola Funeral Home and requires greeting families, directing guests, assisting with memorial materials, and maintaining a professional, compassionate presence throughout visitation and services.

Qualifications

• High School Diploma or equivalent.
• Willingness to participate in growing market share through personal community involvement.
• Ability to communicate effectively with internal and external customers.
• Empathy with client families and guests; tact and patience in emotional situations.
• Ability to actively respond to client families and their guests.

Responsibilities

• Actively serves as an ambassador of the business in the community to build trust and loyalty.
• Greets and directs client families and their guests at the funeral home.
• Escorts client families and their guests to the correct chapel or parlor in which services are being held.
• Directs visitors to guest book and distributes memorialization materials as needed.
• Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event.
• Represents the business in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
• Receives and places flowers in chapels or parlors.
• Ensures refreshments are available to client families and their guests.
• Ensures that public spaces such as parlors, chapels, and reception/rest areas are prepared prior to scheduled services; and
• Performs other duties, as assigned.

Skills

Communication

Empathy

Community involvement

Client service

Responding to client needs

Education

High School Diploma or equivalent

Job description

Carriage Services in Kissimmee, FL is seeking a Funeral Assistant to support Funeral Directors and location staff during the funeral and memorialization process, ensuring services run smoothly and client families and guests have a superior experience.

The role is part-time at Osceola Funeral Home and requires greeting families, directing guests, assisting with memorial materials, and maintaining a professional, compassionate presence throughout visitation and services.