Part-Time Frontline Patient Registration Specialist

R1 RCM, Inc.; Austin (TX); On-site; USD 22,000 - 32,000; Part time

Job summary

R1 RCM Inc. in Austin, TX is seeking a Part-Time Patient Registration Representative to be the first contact for patients, handling check-ins and insurance details with empathy and accuracy.

This PRN role requires a minimum of 48 hours per month and 24 hours on call, with comprehensive training and growth opportunities within R1 RCM’s healthcare administration and patient access teams.

Qualifications

• Experience with patient access, medical registration, or front desk is a plus.
• High school diploma or GED required.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide exceptional customer service and assist patients with check-in across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions.
• Build trust with patients during moments of illness, anxiety, or confusion.
• Navigate diverse insurance plans, enter demographics, collect co-pays, and provide cost estimates.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Austin, TX is seeking a Part-Time Patient Registration Representative to be the first contact for patients, handling check-ins and insurance details with empathy and accuracy.

This PRN role requires a minimum of 48 hours per month and 24 hours on call, with comprehensive training and growth opportunities within R1 RCM’s healthcare administration and patient access teams.