Part-Time Front Office Coordinator — Pediatric Therapy

Building Blocks Pediatric Therapy; Sterling Heights (MI); On-site; USD 19,000 - 25,000; Part time

Job summary

Building Blocks Pediatric Therapy is hiring a Front Office Team Member to join our Sterling Heights and Rochester Hills locations. You will be the first point of contact for families, helping set a welcoming tone and ensuring smooth front office operations across both sites.

Work closely with the Client Experience Manager to manage calls, scheduling, referrals, and daily tasks in a fast-paced children’s therapy environment. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED required.
• Must multitask, prioritize, and stay organized.
• Proficient with computers and Microsoft Office.
• Excellent written and verbal communication skills.
• Prior medical/therapy office experience is a plus but not required.

Responsibilities

• Answer and manage incoming phone calls with professionalism and warmth.
• Support the Client Experience Manager with scheduling and front office operations.
• Schedule appointments and changes across both locations.
• Monitor and track incoming referrals.
• Partner with families to create a positive experience at every touchpoint.

Skills

Multitasking

Communication skills

Computer proficiency

Education

High school diploma

Tools

Microsoft Office

Job description

Building Blocks Pediatric Therapy is hiring a Front Office Team Member to join our Sterling Heights and Rochester Hills locations. You will be the first point of contact for families, helping set a welcoming tone and ensuring smooth front office operations across both sites.

Work closely with the Client Experience Manager to manage calls, scheduling, referrals, and daily tasks in a fast-paced children’s therapy environment. Strong communication and organizational skills are essential.