Part-Time Front of House Manager

The Pennsylvania State University; University Park (PA, TX); On-site; USD 15,000 - 25,000; Part time

Job summary

An established industry player seeks a dedicated part-time Event Support staff member to lead the Front of House team at various performances and community events. This role emphasizes ensuring audience safety and comfort while fostering a welcoming atmosphere. Candidates will collaborate with various departments to ensure smooth event operations and participate in the CPA Student Advisory Council, promoting arts networks across the university. Join a dynamic team committed to diversity and inclusion, where your contributions will enhance the overall event experience.

Qualifications

• Experience in event management and customer service.
• Ability to handle emergency situations and solve problems.

Responsibilities

• Lead the Front of House team at various performances and events.
• Ensure safety and comfort of the audience during events.

Skills

Event Management

Customer Service

Problem Solving

Communication

Education

High School Diploma

Job description

APPLICATION INSTRUCTIONS:

• Current Penn State employee (faculty, staff, technical service, or student), please log in to Workday to complete the internal application process. Do not apply here; apply internally through Workday.

• Current Penn State student (not previously employed at the university) seeking employment with Penn State, please log in to Workday to complete the student application process. Do not apply here; apply internally through Workday.

• If you are not a current employee or student, please click "Apply" and complete the application process for external applicants.

Note: Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see the Notice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Pennsylvania State University is seeking to hire a part-time Event Support staff member.

The ideal candidate will lead the Front of House team at various performances held at the Center, student, and community events. Responsibilities include ensuring the safety and comfort of the audience, projecting a welcoming and enthusiastic demeanor to patrons, artists, and clients, handling emergency situations, solving problems for patrons and stakeholders (such as caterers, merchandisers, special guests), and collaborating with departments like the Ticket Center and Back of House to ensure accessibility and smooth event operations.

Additionally, the candidate will work with the Audience Services Manager to prepare for each event, understand the needs of audiences and team members, manage physical setup and teardown, and handle closing procedures and building security.

Successful candidates will have the opportunity to participate monthly in the CPA Student Advisory Council, which promotes arts networks across the university and recommends artists for student-curated events.

OUR COMMITMENT:

The Pennsylvania State University is dedicated to advancing diversity, equity, inclusion, and sustainability. We value individual uniqueness, foster an inclusive culture, leverage diversity benefits, and support all individuals in thriving. Inclusion is a core strength and essential to our public service mission.

CAMPUS SECURITY AND EMPLOYMENT POLICIES:

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and Pennsylvania law, Penn State publishes an Annual Security and Fire Safety Report (ASR) with crime statistics and campus security policies, available here.

Employment requires successful completion of background checks as per university policies.

EEO STATEMENT:

Penn State is an equal opportunity, affirmative action employer committed to providing employment opportunities without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For assistance with the online application process due to impairments or disabilities, contact 814-865-1473.