Part-Time Front End Lead: Customer Service

Food Lion; Avon (NC); On-site; USD 23,000 - 32,000; Full time

Job summary

Food Lion in Avon, NC is hiring for a friendly front-end associate to deliver fast, accurate service at the checkout and help customers with a smile. You will greet shoppers, scan items, process payments, and keep the front end organized and welcoming.

This role emphasizes teamwork, reliability, and a willingness to learn Food Lion's procedures, from bagging to refunds, while maintaining safety and dress code. Previous retail experience is helpful but not required.

Qualifications

• High school graduate or equivalent preferred.
• Excellent communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow correct bagging procedures for the correct use of bags by type.
• Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
• Maintain alertness and call for assistance when needed to service customers per service standards.
• Check prices quickly and accurately.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.

Skills

Effective communication

Customer service

Willingness to learn

Flexibility

Education

High school diploma or equivalent

Job description

Food Lion in Avon, NC is hiring for a friendly front-end associate to deliver fast, accurate service at the checkout and help customers with a smile. You will greet shoppers, scan items, process payments, and keep the front end organized and welcoming.

This role emphasizes teamwork, reliability, and a willingness to learn Food Lion's procedures, from bagging to refunds, while maintaining safety and dress code. Previous retail experience is helpful but not required.