Part-Time Front-End Customer Service Specialist

Ultipro

Shawnee (KS)

On-site

USD 17,000 - 22,000

Part time

11 hours ago

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Job summary

Cosentino's Price Chopper in Shawnee, KS is seeking a part-time Customer Service Clerk to provide exceptional service at the front end. Responsibilities include operating the cash register, processing payments, handling returns, and assisting customers with inquiries while maintaining a friendly, efficient checkout experience.

The role requires strong communication, cash handling experience, and the ability to multitask in a fast-paced grocery environment.

Qualifications

General knowledge of cash handling procedures.
Working knowledge of cash register operation.
General knowledge of customer service principles.
Ability to communicate effectively, both verbal and written.
Ability to multitask in a fast-paced environment.

Responsibilities

Obtain required permits within 14 days of starting.
Process customer transactions at the cash register and POS.
Handle cash, count money, and balance the cash office at shift end.
Receive and process payments by various methods (cash, checks, cards, gift cards).
Follow procedures for government assistance programs (SNAP, WIC).
Handle returns, exchanges, and price adjustments efficiently.
Address customer complaints and escalate to supervisor as needed.
Assist cashiers to ensure friendly customer experience.
Provide exceptional service by greeting customers and resolving issues.
Maintain compliance with weights and measures and tobacco/alcohol regulations.