Part-Time Front End Cashier & Customer Service Pro

Food Lion; La Follette (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in La Follette, TN is seeking a Front End Customer Service Associate to provide fast, friendly service, greet customers, and process transactions. You will bag groceries, maintain a clean front-end area, and help with maintaining store standards.

The role emphasizes accurate cash handling, teamwork, and adherence to service guidelines while delivering a positive shopping experience for customers.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow procedures for refunds and error correction.
• Maintain accurate cash control and perform overrides as needed.
• Identify customers needing assistance and offers to take the customer's order to their car.
• Ensure front end area is neat and clean and report any issues.

Skills

Communication

Customer service

Multi-tasking

Cash handling

Education

High school diploma or equivalent

Job description

Food Lion in La Follette, TN is seeking a Front End Customer Service Associate to provide fast, friendly service, greet customers, and process transactions. You will bag groceries, maintain a clean front-end area, and help with maintaining store standards.

The role emphasizes accurate cash handling, teamwork, and adherence to service guidelines while delivering a positive shopping experience for customers.