Part-Time Front End Associate — Customer Service Pro

Food Lion; York (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a Front End Associate in York, SC, to deliver fast, friendly service at the checkout and assist customers with their shopping experience. You will greet customers, handle transactions, bag groceries, and keep the front end area neat and stocked.

The role emphasizes accuracy, courtesy, and adherence to store procedures while you support the Customer Service Manager in maintaining service standards.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt - unload items for ease of bagging.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow procedures for refunds and error correction and maintain cash control.
• Identify customers needing assistance and offer to take the customer's order to their car.
• Maintain neat front end area and stock of MVP savings center KIOSK.
• Observe and correct unsafe conditions and report maintenance issues.

Skills

Customer service

Communication skills

Willingness to learn

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Front End Associate in York, SC, to deliver fast, friendly service at the checkout and assist customers with their shopping experience. You will greet customers, handle transactions, bag groceries, and keep the front end area neat and stocked.

The role emphasizes accuracy, courtesy, and adherence to store procedures while you support the Customer Service Manager in maintaining service standards.