Part Time Front Desk / Sales Assistant

Shoulak Music - Twin Cities; Plymouth (MN); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Flexible part-time schedule

Job summary

Bach to Rock Plymouth is seeking an energetic front desk associate to greet visitors, handle phone calls, manage scheduling, and support the B2R management team. The role includes outbound sales to leads obtained at events and assistance with student registration and payments.

The position requires a high school diploma or GED, proficient English, and basic Microsoft Office skills. Flexible part-time hours and a friendly music-school environment are offered.

Qualifications

• High school diploma or GED equivalent required.

Responsibilities

• Greet clients and prospective clients in a polite and courteous manner.
• Respond to internal and external phone calls and email.
• Assist with maintaining the school schedule and make-up lessons.
• Assist B2R management in recruitment and registration of new students, including tours and outbound sales calls at events.
• Assist with customer service calls to aid in client retention.
• Enter registration and payment information into the B2R contact manager software.

Skills

Customer service

Sales pitch

Office equipment

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Position Purpose

To greet clients, answer incoming phone calls, help manage instructor schedules, provide general administrative support to the B2R management team, and make outbound sales calls to leads obtained at events (no cold calling). There are currently a variety of opportunities at both our Plymouth and Minnetonka locations. We will discuss which would work best for you on a screen Zoom call.

Essential Duties And Responsibilities

Specific duties and responsibilities include the following but the individual will also be expected to perform all the duties necessary which are customarily performed by a person holding this position. Other duties may be assigned.

• To greet clients and prospective clients in a polite and courteous manner


• To respond to internal and external phone calls and email


• To assist with maintaining the school schedule and make-up lessons


• To assist B2R management in the active recruitment and registration of new students, which may include leading facility tours and making outbound sales calls to leads obtained at events


• To assist B2R management in customer service calls to aid in client retention


• To assist with entering registration and payment information into the B2R contact manager software

Knowledge and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to interact effectively with the public


• Ability to make a \"sales pitch\" about our services that you'll be provided training on to help you sell our lessons to leads obtained at events (not cold calling)


• Ability to operate basic office equipment (eg: telephones, photocopiers, and computers)


• Ability to be physically present at the facility during its hours of operation


• Rudimentary knowledge of music and music education


• Effective time management and organizational skills


• Ability to work effectively with B2R staff and management


• Adaptable to changes in the workplace


• Ability to pass a background check

Education, Work Experience and/or Licensure

• High school diploma or GED equivalent required


• Working knowledge of Microsoft Office software

Language Skills

• Must be proficient English speaking and writing skills


• Additional language(s) are a plus

Physical Demands

The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit, stand, walk, travel up and down stairs, crouch, stoop and reach.


• Ability to lift and move the equipment typically associated with B2R’s day-to-day operation, e.g., amplifiers, keyboards, recording equipment, light furniture, etc.

Work Environment

The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of the job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Basic office environment


• Music Studio

Details:

Compensation begins at $15/hr.

We are looking for someone who can offer at least 2 days a week, possibly covering shifts of other team members when needed.

• During Summer Camp season, some shifts may start as early as 9am.

We are looking for someone reliable, punctual, and organized to represent our school at the front desk.

Bach to Rock offers the opportunity to work a flexible part time schedule in a fun environment with other like-minded musicians. We handle the marketing, scheduling, booking, billing and other business aspects of the lessons & group classes so that you can focus on teaching.

B2R offers an hourly rate that is based on education, experience, expertise, and availability.

This Plymouth Bach to Rock location is locally owned and operated by:

JS Music, LLC

JS Music, LLC is an Equal Opportunity Employer.