Part-Time Front Desk Representative

Evara Health; Florida; On-site; USD 34,000 - 42,000; Full time

Job summary

Evara Health is seeking a Front Office Associate to register patients, verify insurance, enter data into our EHR, and assist with financial applications and payment arrangements.

You will provide in-person and phone-based customer service, coordinate appointments, support the care team, and help ensure a smooth daily workflow across our Florida locations; travel between sites may be required.

Qualifications

• High School Diploma or equivalent is required.
• Minimum 1 year of experience as Front Office in a healthcare setting is preferred.
• Minimum 1 year of experience in customer service is preferred.

Responsibilities

• Patient Registration & Insurance: Verify insurance benefits and enter information into the EHR system, assist with financial applications and payment arrangements.
• Customer Service: Provide in-person and phone-based customer service, welcome patients, and build positive relationships.
• Financial Counseling & Payment Collection: Assist with financial analysis, collect proof of income, provide payment estimates, and follow cash handling procedures.
• Appointment Coordination: Schedule appointments per protocol, assist with forms, and support a smooth office workflow.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Join Evara Health—Driven by Purpose, Powered by People.

Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all.Our people fuel our impact. Team members come for the purpose and stay for the supportive culture and strong, community-focused teams.

Build a career that goes beyond a job—it changes lives.

About This Role

• Patient Registration & Insurance: Performs timely and accurate patient registration, including verifying insurance benefits, entering information into the EHR system, and assisting with financial applications and payment arrangements.
• Customer Service: Provides exceptional in-person and phone-based customer service by answering non-clinical questions, welcoming patients, and building positive relationships.
• Financial Counseling & Payment Collection: Assists with financial analysis, collects proof of income, provides payment estimates, and follows proper cash handling procedures, including balancing daily journals.
• Appointment Coordination: Schedules appointments per protocol, assists with forms, and ensures a smooth office workflow to support care delivery.
• Team Collaboration & Service Culture: Works closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health’s purpose-driven service culture.
• Traveling Requirement:Float between our Lealman, Johnnie Ruth Clarke, Bayfront, Tyrone and Boley location as needed

Education and Experience

• High School Diploma or equivalent
• Minimum 1 year of experience as Front Office in a healthcare setting, preferred
• Minimum 1 year of experience in customer service, preferred

Why You'll Love Working Here

• Impact:Every day, you’ll make a significant impact on our patients’ lives, leading efforts that go beyond healthcare to ensure community wellbeing.
• Growth:We support your professional development through continuous learning and opportunities to grow within Evara Health.
• Recognition:As part of our team, your hard work will be recognized and rewarded, contributing to your professional fulfillment and job satisfaction.

At Evara Health, your career goes beyond a job. Thrive, grow, and help deliver life‑changing care to the people who need it most.

This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit https://info.flclearinghouse.com.