Part Time Front Desk Coordinator- Foley Eye Clinic

Healthcare Management Resources; Saint Paul (MN); On-site; USD 60,000 - 80,000; Part time

Job summary

Foley Eye Clinic is seeking a part-time Front Desk Coordinator to provide exceptional customer service and support operations at their St. Paul office. The role involves greeting patients, managing appointments, and ensuring accurate patient records. Ideal candidates will have strong interpersonal skills and experience in a healthcare setting.

Qualifications

• Experience as a receptionist or front desk staff in healthcare preferred.
• Strong organizational skills and attention to detail.
• Ability to handle high call volume and patient inquiries.

Responsibilities

• Greet patients and assist with inquiries.
• Manage appointment scheduling and verify insurance coverage.
• Organize and maintain patient files and electronic health records.

Skills

Interpersonal skills

Communication skills

Organizational skills

Problem-Solving

Education

High school diploma or equivalent

Job description

Join to apply for the Part Time Front Desk Coordinator- Foley Eye Clinic role at Healthcare Management Resources

Welcome to Foley Eye Clinic, an esteemed Ophthalmology practice situated in St. Paul and Apple Valley, Minnesota. Currently, we are seeking a dedicated part-time Front Desk Coordinator to join our team. The role will be primarily based at our St. Paul office, with occasional support at the Apple Valley location.

Position Details

• Role: Part-time Front Desk Coordinator
• Schedule: Monday 8am-4:30pm, Wednesday 7am-1pm, Thursday 8am-4:30pm

Role Overview

Are you organized and personable? Foley Eye Clinic needs a Front Desk Coordinator to be the first point of contact for patients, delivering excellent customer service and ensuring smooth operations. Your responsibilities include greeting patients, scheduling appointments, managing patient records, and facilitating communication among patients, staff, and providers.

Responsibilities

1. Patient Welcome: Greet patients, provide forms, and assist with inquiries.
2. Appointment Scheduling: Manage booking system, prioritize urgent cases, and handle rescheduling or cancellations.
3. Patient Registration: Collect and update patient information, ensuring accuracy and confidentiality.
4. Insurance Validation: Verify insurance coverage with patients.
5. Medical Records Management: Organize and maintain patient files and electronic health records (EHR), complying with HIPAA and facilitating record transfers.
6. Communication: Handle calls and emails professionally, addressing patient questions and appointment requests.
7. Multitasking and Problem-Solving: Prioritize tasks effectively and resolve issues efficiently.

Minimum Requirements

• High school diploma or equivalent.
• Experience as a receptionist or front desk staff in healthcare is preferred.
• Excellent interpersonal and communication skills with a friendly, empathetic approach.
• Strong organizational skills and attention to detail.
• Ability to handle high call volume and patient inquiries.
• Ability to work under pressure, stay composed, and prioritize tasks.

If you are interested and qualified, we look forward to your application. Join us in providing outstanding patient experiences at Foley Eye Clinic.

Additional Information

• Seniority level: Entry level
• Employment type: Other
• Job function: Administrative
• Industries: Hospitals and Health Care, Non-profit Organizations, Government Administration