Part Time - Front Desk Agent - Residence Inn / Fairfield Inn: Maryland Heights, MO

Midas Hospitality; St. Louis (MO); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading hospitality company as a Part Time Front Desk Agent at the Residence Inn / Fairfield Inn in Maryland Heights, MO. As the first point of contact for guests, you will manage check-ins, answer inquiries, and ensure a welcoming environment. Midas Hospitality values growth and development, offering numerous benefits including medical coverage and 401(k) matching. This is an excellent opportunity for those with a passion for customer service.

Benefits

Growth and development opportunities

Robust PTO policies

Medical, Dental, and Vision coverage

401(k) matching

Employee Assistance Program

Discounted products and services

Qualifications

• Previous experience as a Front Desk Agent is preferred.
• Experience in a customer service industry is required.

Responsibilities

• Greet, register, and assign rooms to guests.
• Answer inquiries regarding hotel services and reservations.
• Keep records of room availability and guests' accounts.

Skills

Customer Service

Job description

Part Time - Front Desk Agent - Residence Inn / Fairfield Inn: Maryland Heights, MO

Join to apply for the Part Time - Front Desk Agent - Residence Inn / Fairfield Inn: Maryland Heights, MO role at Midas Hospitality.

Start Your Journey With Midas Hospitality

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Residence Inn / Fairfield Inn hotel located in Maryland Heights, MO. This position will be responsible for arriving, departing, and in-house guests as well as telephone inquiries regarding reservations, hotel information, and guest concerns.

Responsibilities

• Greet, register, and assign rooms to guests. Issue room keys and provide directions.
• Sort incoming mail and faxes for guests.
• Answer inquiries regarding hotel services, guest registration, shopping, dining, entertainment, and travel directions.
• Keep records of room availability and guests' accounts.
• Compute bills, collect payments, and make change for guests.
• Make, confirm, and cancel reservations.

Ideal Candidate

• Previous experience as a Front Desk Agent is preferred.
• Experience in a customer service industry is required.

About Us

From humble beginnings in 2006 to operating over 40 hotels in 14 states, Midas Hospitality is a people-first organization focused on growth, development, and providing excellent service. We partner with leading brands such as Marriott, Hilton, and IHG and prioritize building a company where people love to work.

We offer a range of benefits including:

• Growth and development opportunities
• Robust PTO policies
• Medical, Dental, and Vision coverage
• 401(k) matching
• Employee Assistance Program
• Discounted products and services

Midas Hospitality is an equal opportunity employer and proud to be a drug-free workplace.