Part Time Front Desk Agent- Hilton Garden Inn Kent Island (Weekends Availability)

Remington Hotels; Grasonville (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality employer in Grasonville, Maryland, seeks a dedicated front desk associate to ensure exceptional guest experiences through efficient check-ins and cash handling. The role requires a strong work ethic and willingness to work flexible hours, including nights and weekends. Join our team and help create memorable stays for our guests.

Qualifications

• Must have a high work ethic and self-initiative.
• Ability to handle cash transactions and hotel reservations efficiently.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Greet and communicate with guests effectively.
• Check guests in and out promptly.
• Manage cash handling with accuracy.

Skills

High work ethic

Cash handling

Customer service

Job description

What you will be doing

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!