Part-Time Front Desk Agent (2nd Shift)

Mt. Olympus Resort & Theme Park; Wisconsin Dells (WI); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a leading resort and theme park as a Part-Time Front Desk Agent. In this pivotal role, you will greet guests, assist with their check-in/check-out processes, and manage guest inquiries to create a welcoming environment. The position offers flexibility with part-time hours and opportunities for fun and exciting experiences in a unique setting.

Benefits

On Demand Pay - Get paid the same day you work

FREE Waterpark and Theme Park passes

Flexible scheduling

Employee discounts on hotel rooms, retail, and food

Company outings

Qualifications

• Must have a valid driver’s license and reliable transportation.
• Must be at least 18 years old.
• Positive, professional attitude and excellent communication skills.

Responsibilities

• Greet and welcome guests with courteous service.
• Assist with check-in and check-out processes.
• Manage multi-line phone system and direct calls.

Skills

Communication

Customer Focus

Teamwork

Education

High School Diploma or GED

Job description

Join to apply for the Part-Time Front Desk Agent (2nd Shift) role at Mt. Olympus Resort & Theme Park.

Front-desk employees are the first point of contact for customers, responsible for greeting guests, answering multi-line phone systems, managing check-in/check-out, and handling guest inquiries and complaints.

Schedule: 2nd Shift, 3:00-11:00 pm or 4:00 pm - 12:00 am. This is a part-time, seasonal position, requiring weekends and holidays.

DUTIES AND RESPONSIBILITIES:

• Greet and welcome guests with friendly, courteous service
• Assist with check-in and check-out processes
• Manage multi-line phone system and direct calls professionally
• Provide recommendations on local attractions and activities
• Handle room reservations and cancellations
• Process cash, credit, and sales transactions
• Maintain a tidy front desk area
• Monitor guest safety and address service issues promptly
• Coordinate with housekeeping regarding room availability and maintenance

REQUIREMENTS:

• High School Diploma or GED
• Valid driver’s license and reliable transportation
• Minimum age: 18
• Positive, professional attitude, adherence to grooming standards
• Excellent oral and written communication skills
• Punctuality, teamwork, customer focus
• Ability to maintain confidentiality and professionalism under pressure
• Availability for weekends and holidays

What We Offer:

• On Demand Pay – Get paid the same day you work
• Fun and exciting work environment
• FREE Waterpark and Theme Park passes
• Flexible scheduling
• Full-time, part-time, and seasonal positions
• Employee discounts on hotel rooms, retail, and food
• Employee of the Month programs
• Company outings

Apply today if you have what it takes to become an Olympian!

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Job level: Entry level

Employment type: Other

Job function: Management and Manufacturing

Industries: Internet Publishing

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