Part Time Front Desk

Down Under School of Yoga

Newtonville (MA)

On-site

USD 21,000 - 30,000

Part time

14 days+
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Job summary

A premier yoga school in Newtonville is seeking a part-time Front Desk staff member to manage reception duties and assist students and teachers. Responsibilities include welcoming visitors, answering inquiries, managing class check-ins, and ensuring a clean environment. Strong customer service and communication skills are essential, along with computer literacy. Flexibility for evening and weekend shifts is required, and prior experience in yoga or fitness is preferred.

Qualifications

  • Strong Customer Service and Communication skills to assist students, teachers, and visitors with inquiries and concerns effectively.
  • Experience in Receptionist Duties and Phone Etiquette, including managing class check-ins, scheduling, and handling incoming calls professionally.
  • Proficiency in Computer Literacy to operate scheduling software, process transactions, and manage data entry tasks.
  • Ability to maintain a welcoming and professional demeanor in a fast-paced, community-centered environment.
  • Prior experience in yoga or fitness environments is a plus.

Responsibilities

  • Manage front desk reception duties, welcoming students and teachers.
  • Answer phone inquiries and manage class check-ins.
  • Assist with membership and product sales.
  • Ensure the studio is a clean and inviting environment.
  • Respond to customer inquiries and support overall operations.

Skills

Customer Service
Communication
Reception Duties
Phone Etiquette
Computer Literacy
Professional Demeanor
Flexibility

Job description

Down Under School of Yoga is New England’s premier yoga school, offering live-streamed classes seven days a week in multiple yoga styles, including Flow, Hot Power Flow, Pilates, Iyengar, Ashtanga, and Restorative. With seven locations across the Greater Boston area, the school fosters a vibrant community of students, teachers, mentors, and scholars. Students can access in-studio, live-streamed, and on-demand classes, catering to various schedules and preferences. Down Under School of Yoga is committed to providing a welcoming space for learning, self-discovery, and connection for all attendees.

Role Description

This is a part-time Front Desk role at Down Under School of Yoga, located on-site in Newtonville, MA. The Front Desk staff will manage front desk reception duties, including welcoming students and teachers, answering phone inquiries, managing class check-ins, and assisting with membership and product sales. Additional responsibilities include ensuring the studio is a clean and inviting environment, responding to customer inquiries, and supporting the overall operations of the studio. The role requires regular shifts and a professional, friendly demeanor to maintain a high standard of customer service.

Qualifications
  • Strong Customer Service and Communication skills to assist students, teachers, and visitors with inquiries and concerns effectively.
  • Experience in Receptionist Duties and Phone Etiquette, including managing class check-ins, scheduling, and handling incoming calls professionally.
  • Proficiency in Computer Literacy to operate scheduling software, process transactions, and manage data entry tasks.
  • Ability to maintain a welcoming and professional demeanor in a fast-paced, community-centered environment.
  • Prior experience in yoga or fitness environments is a plus.
  • Flexibility to work select weekday evenings and weekends as needed.
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