Part Time Floor Leader - Cherry Hill

Lush North America; Cherry Hill Township (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team as a Floor Leader, where you'll inspire and lead a passionate group of sales associates. This part-time role emphasizes exceptional customer experiences and operational excellence. You'll drive sales, manage store operations, and foster a positive environment that celebrates diversity and inclusion. With a focus on skincare and natural beauty, you'll educate customers on brand values while developing your team. If you're ready to make a positive impact and contribute to a culture of ethics and sustainability, this opportunity is perfect for you!

Qualifications

• At least 1 year in customer service and sales.
• Knowledge and passion for skincare and natural beauty.

Responsibilities

• Drive sales and coach the sales team using StoreForce results.
• Lead by example in delivering world-class customer service.

Skills

Customer Service

Sales Analysis

Cash Handling

Problem Solving

Skincare Knowledge

Multilingual Abilities

Job description

Position: Part Time Floor Leader

Weekly: 20-29 hours

Interview Plan

Floor Leader

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes driving sales, opening/closing the store, analyzing sales results, and leading training sessions. You will work with fellow leaders to ensure the store operates smoothly, creating an exceptional customer experience, a motivated staff, and operational excellence.

Your day-to-day will be on the shop floor, leading and inspiring a team of sales associates to meet and exceed their goals. By fostering passion and positivity, you'll help create a productive and enjoyable work environment, resulting in happy customers and employees. The role is about making a positive impact, one soap at a time!

Responsibilities:

Sales & Customer Experience:

• Driving Sales: Use StoreForce dashboard results to coach the sales team, adjust shop floor structure, meet sales goals, and celebrate achievements.
• Customer Experience: Lead by example in delivering world-class service, including product demonstrations, and exceeding sales goals to build customer loyalty and a positive reputation.
• Building the Brand: Educate customers on Lush brand values and our stance on animal testing, ethics, and sustainability through in-store and community engagement.
• Product Passion: Continuously improve product knowledge and make informed recommendations.

Team Involvement:

• Development: Train and coach team members, support their growth, and seek personal development opportunities.
• Diversity, Equity, Inclusion, and Belonging: Promote open communication, collaboration, and recognize each individual's contributions.

Operational Excellence:

• Cash Handling and Store Opening/Closing: Manage transactions, reconcile cash, and secure the store.
• Time and Attendance: Lead by example in punctuality, monitor breaks, and ensure team is informed and prepared.
• Visuals and Merchandising: Maintain an appealing store environment.
• Stock and Inventory: Support inventory management and display adjustments.
• Policies and Procedures: Ensure compliance with company standards and safety regulations.

Qualifications:

Required:

• At least 1 year in customer service, sales, cash handling, supervisory roles, and problem-solving in a fast-paced environment.
• Knowledge and passion for skincare, natural beauty, and ethics.
• Flexible schedule including evenings, weekends, and holidays.

Preferred:

• Experience with consultation-based service, sales analysis, skincare or cosmetics, DEIB or social justice training, and multilingual abilities.

Cherry Hill Pay $18.70 — $18.70 USD

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