Part Time Field Kiosk Service Technician – Oklahoma City, OK

The Hillman Group, Inc.; Oklahoma City (OK); On-site; USD 60,000 - 80,000; Part time

Job summary

An innovative company is seeking a Part Time Field Kiosk Service Technician to join their dynamic team. This role involves training on key duplicating and tag engraving kiosks, servicing approximately 30-40 kiosks in the Oklahoma City area. The position offers flexible scheduling, a competitive hourly rate, and a company car allowance. Ideal for candidates with technical experience, you will be responsible for maintaining kiosk operations, conducting repairs, and ensuring excellent customer service. Join a forward-thinking organization that values its employees and offers world-class benefits, including an Employee Stock Purchase Plan and exclusive discounts on various products and events.

Benefits

World Class Benefit plans

Car allowance

Company gas card

Flexible scheduling

Employee Stock Purchase Plan

Exclusive discounts on products

Qualifications

• Ideal for retired candidates with some technical experience.
• Training specific to the kiosks will be provided to all new employees.

Responsibilities

• Re-stock and perform routine service on kiosks as needed.
• Perform on-call repairs or adjustments to the machine.
• Monitor machines daily for issues and resolve connectivity problems.

Skills

Basic trouble-shooting skills

Mechanical skills

Electro-mechanical skills

Ability to follow instructions

Basic computer skills

Spreadsheet skills

Email skills

Job description

Part Time Field Kiosk Service Technician – Oklahoma City, OK

Tuesday, April 15, 2025

Part Time Field Kiosk Service Technician – Oklahoma City, OK

Robotics and Digital Solutions (RDS), a Division of The Hillman Group, has an opening for a Part Time Kiosk Technician in the Oklahoma City, OK area.

You would begin your career with RDS as a Kiosk Technician training on key duplicating, tag engraving kiosks and break/fix with 3rd party vendors. The territory consists of approx. 30-40 kiosks and is a 20-25 hour per week position. This position will start with an hourly rate of $20.00 per hour. This position will include a company car allowance and fuel card. Cities include Edmond, Ponca City, OKC among others.

• World Class Benefit plans including Life-, Short- and Long-term disability insurance as well as a 401k plan!
• Car allowance will be provided as well as a company gas card and independent scheduling and flexibility!
• Employee Stock Purchase Plan
• Exclusive Hillman discounts and extra perks for thousands of products, including theme parks, shows, sporting events, concerts, dinner shows, movies and much more (Tickets at Work).

Job Description:

• Primary contact with our customer locations.
• Restocks kiosks, orders product, cleans, does preventative maintenance, and responds to service and repair dispatches as needed.
• The schedule for routine service calls is flexible within the week; however, Saturday service is sometimes required.
• Unscheduled service calls are expected to be responded to in four hours with an ETA, with on-site visit within 24 hours.
• Ideal for retired candidates with some technical experience.

Responsibilities:

• Re-stock and perform routine service on kiosks as needed.
• Perform on-call repairs or adjustments to the machine when the machine goes out of order.
• Install machines in the local area.
• Monitor machines in territory daily for issues and contact stores to resolve connectivity or power issues.
• Keep track of inventory for re-stocking machines that are in the Kiosk Tech’s possession.
• Conduct store meetings and interact with store management on a routine basis to ensure a good working relationship with our clients and promote the machine to improve revenue.
• Grow revenue in territory by optimizing machine locations, uptime, product mix, store relationships, etc.

Skills:

• Basic trouble-shooting skills.
• Mechanical and electro-mechanical skills.
• The ability to follow written and oral instructions very carefully.
• Basic computer skills and basic spreadsheet and email skills are also required.

Training specific to the kiosks will be provided to all new employees.