Part-Time External Referral Coordinator

University of Iowa; Iowa City (IA); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

University of Iowa is seeking a Clerk III External Referral Specialist (PRN, 10-20 hrs/week) to oversee the referral work queue, coordinate with external clinics, and ensure timely scheduling and record retrieval. The role emphasizes communication across teams to prevent delays in referrals and testing orders.

The ideal candidate will have clerical experience, medical terminology knowledge, and familiarity with EPIC.

Qualifications

• Two years of clerical experience or equivalent education.
• Proficiency in medical terminology.

Responsibilities

• Manage daily Referral Work queue and referrals for assigned clinics.
• Coordinate scheduling and outbound communications with external clinics.
• Monitor referrals and obtain necessary records for triage and continuity of care.
• Assist front desk and greet patients as needed.
• Notify supervisor of delays and bottlenecks; provide feedback to improve workflows.

Skills

Public Contact/Customer Service

Medical Terminology

EPIC

Tools

EPIC

Job description

University of Iowa is seeking a Clerk III External Referral Specialist (PRN, 10-20 hrs/week) to oversee the referral work queue, coordinate with external clinics, and ensure timely scheduling and record retrieval. The role emphasizes communication across teams to prevent delays in referrals and testing orders.

The ideal candidate will have clerical experience, medical terminology knowledge, and familiarity with EPIC.