Part Time Experienced BDC Sales Representative

Honda City; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Savings Plan

Employee Discounts on Products & Services

Flexible Scheduling Options

Strong Work-Life Balance

Career Growth & Advancement Opportunities

Job summary

Honda City seeks a motivated Business Development Coordinator to enhance customer interactions and drive sales. The role involves managing inquiries, scheduling appointments, and using CRM tools. Candidates should have 1–3 years in customer-facing roles, strong communication skills, and familiarity with digital communication. Honda City offers a supportive work environment with benefits like medical insurance and career growth opportunities.

Qualifications

• 1–3 years of experience in a customer-facing, sales, or BDC/call center environment.
• Proven experience handling high-volume inbound and outbound calls.
• Experience using CRM systems and lead management tools, automotive experience preferred.

Responsibilities

• Respond promptly and professionally to all internet and phone inquiries.
• Engage customers and schedule qualified sales appointments.
• Coordinate with the sales team to maximize appointment show rates.

Skills

Strong communication skills

Highly organized

Ability to multitask

Working knowledge of CRM systems

Familiarity with social media and digital marketing

Tools

CRM systems

Lead management tools

Job description

Bob Loquercio Auto Group

Drive Your Career Forward with an Award-Winning Organization

Bob Loquercio Auto Group is seeking a driven, motivated, and self-sufficient Business Development Coordinator (BDC) to join our high-performing team. If you thrive in a fast-paced environment, enjoy connecting with customers, and are looking to grow your career in the automotive industry, this is the opportunity for you.

What You’ll Do

As a BDC Representative, you will be the first point of contact for our customers—playing a critical role in driving sales and delivering an exceptional customer experience.

• Respond promptly and professionally to all internet and phone inquiries
• Engage customers and schedule qualified sales appointments
• Utilize CRM tools to track, manage, and follow up on all leads
• Follow established scripts and workflows to ensure consistent customer communication
• Coordinate with the sales team to maximize appointment show rates and conversions
• Maintain accurate and detailed customer records in the CRM system
• Generate and manage reports, forms, and required documentation in a timely manner
• Uphold the highest level of professionalism, integrity, and customer satisfaction

Experience Required

• 1–3 years of experience in a customer-facing, sales, or BDC/call center environment
• Proven experience handling high-volume inbound and outbound calls, internet leads, and appointment setting
• Experience using CRM systems and lead management tools (automotive CRM experience preferred)
• Prior automotive dealership experience is strongly preferred, but not required
• Track record of meeting or exceeding performance metrics (appointments set, show rates, conversions, etc.)

What We’re Looking For

• Strong communication skills with the ability to build rapport quickly
• Highly organized with strong attention to detail
• Ability to multitask and work in a fast-paced, goal-oriented environment
• Working knowledge of CRM systems and digital communication tools
• Familiarity with social media platforms and digital marketing is a plus
• Team player with a positive attitude and strong work ethic

Why Join Us?

We invest in our people and provide the tools and support needed for long-term success.

• Medical, Dental, and Vision Insurance
• 401(k) Savings Plan
• Basic Life Insurance
• Accident & Critical Illness Coverage
• Employee Discounts on Products & Services
• Flexible Scheduling Options
• Strong Work-Life Balance
• Career Growth & Advancement Opportunities