Part-Time Event Support Specialist

SCN Recruiting; Houston (TX); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Free onsite parking

Buffet meals on site

Snacks provided daily

Event exposure to major events

Hands-on training

Job summary

Smart City Networks is hiring a Part-Time Customer Service Representative for Reliant Park, Houston. You will support exhibitors and customers at the service desk, over the phone, and by email during major events.

Training is provided; prior event experience is not required. This on-site role requires an event-driven schedule with some evenings, weekends, and holidays. Join a team powering Houston's prime events and gain hands-on service experience.

Qualifications

• High school diploma or GED; customer service experience is a plus, but not required.
• A friendly, professional approach and strong verbal and written communication skills.
• Basic computer skills and an interest in learning new technology; Microsoft Office familiarity is a plus.
• Dependability, attention to detail, and the ability to manage priorities in a busy environment.
• A collaborative attitude, initiative, and comfort working independently when needed.
• Availability for an event-driven schedule, including some evenings, weekends, and holidays.

Responsibilities

• Welcome exhibitors and customers at the service desk, over the phone, and by email.
• Process internet and telecommunications service orders, quotes, and payments.
• Answer service and billing questions and recommend additional services when they fit customer needs.
• Maintain accurate customer records and order information in our internal systems.
• Partner with operations and technical teams to coordinate timely, accurate service delivery.
• Support customer service needs during the Houston Livestock Show and Rodeo, Texans games, concerts, conventions, and other special events.

Skills

Customer service

Verbal communication

Written communication

MS Office

Education

HS diploma or GED

Tools

MS Office

Job description

Smart City Networks is hiring a Part-Time Customer Service Representative for Reliant Park, Houston. You will support exhibitors and customers at the service desk, over the phone, and by email during major events.

Training is provided; prior event experience is not required. This on-site role requires an event-driven schedule with some evenings, weekends, and holidays. Join a team powering Houston's prime events and gain hands-on service experience.