Summary Of Position
The Server plays an integral role in the success of our team, our community, and in creating a place residents are proud to call home. The primary purpose of this position is to provide residents and guests with the best possible dining experience and deliver Platinum Service® with each interaction.
Position Details
Shift: 3pm‑7pm, 10:30am‑7pm, weekends required
Wage: $16.50‑$19 hourly, depending on experience
Essential Job Functions
- Serve meals that are palatable and appetizing in appearance.
- Serve food in accordance with established portion control procedures.
- Distribute and collect menus as necessary.
- Take meal orders, serve food and beverages, and answer questions regarding the menu.
- Follow sanitary regulations at all times.
- Provide Platinum Service with each dining experience.
- Set up meal trays, food carts and the dining room with utensils, salt and pepper, napkins, and clean common areas before and after meals are served.
- Assist in checking resident trays before distribution.
- Pour hot and cold beverages for residents. Assist residents with opening their containers and condiments as needed. Pay special attention to resident and guest needs while they are enjoying their dining experience.
- Prepare and deliver snacks to special events and parties hosted at the community.
- Bus tables during and after meals.
- Provide support services to other dining rooms, during events and activities as needed.
- Clean dining room area according to the cleaning schedules and assignments.
- Perform other job‑related duties as assigned.
Knowledge and Critical Skills
- Make independent decisions and follow instructions.
- Deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public.
- Work with ill, disabled, elderly, and emotionally upset people within the facility.
- Communicate effectively with supervisors, team members, residents, and families.
Education and Experience
- Must meet all applicable state and federal requirements for this position.
- Food service and/or hospitality experience preferred.
Working Conditions and Physical Demands
Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals.
Physical Requirements
- Frequent lifting/carrying up to 30 lbs.; occasional lifting/carrying up to 50 lbs.
- Frequent pushing/pulling up to 30 lbs.; occasional pushing/pulling up to 50 lbs.
- Bending, twisting, stooping.
- Reaching at or below the shoulder.
- Frequent standing or walking.
Cognitive Requirements
- Execute tasks independently.
- Express oneself clearly and effectively.
Environmental Requirements
- Potential exposure to heat from kitchen equipment and cold from kitchen freezer.
Platinum Service®
Platinum Service® is characterized by a high level of responsiveness delivered in a flawless, timely and caring way. Employees commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service® program.