Part-Time Educator: Guest Experience Pro

Lululemon Athletica Inc.; Princeton (NJ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement match

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon in Princeton, NJ is seeking an Educator to deliver world‑class guest experiences in our retail environment. You will educate guests on product features, build connections, and support store operations while upholding our inclusive culture.

As an Educator, you’ll move on the floor, assist with transactions, restock, and contribute to a welcoming, luxury shopping experience. Flexible availability including evenings and weekends is required to support a vibrant team and community.

Qualifications

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests' time.
• Assess guests' needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market‑relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
• Use in‑store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.
• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner
• Guest Experience: Enjoys working and connecting with, understanding, and helping guests
• Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
• Self-Awareness: Is aware of how words or actions may be perceived by or affect others
• Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
• Enthusiasm: Is enthusiastic about one's own work; looks for ways to make work fun and engaging

Skills

Inclusion

Integrity

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration & Teamwork

Enthusiasm

Job description

lululemon in Princeton, NJ is seeking an Educator to deliver world‑class guest experiences in our retail environment. You will educate guests on product features, build connections, and support store operations while upholding our inclusive culture.

As an Educator, you’ll move on the floor, assist with transactions, restock, and contribute to a welcoming, luxury shopping experience. Flexible availability including evenings and weekends is required to support a vibrant team and community.