Part-Time E‑Commerce Shopper & Front‑End Associate

Heinens Inc; Aurora (OH); On-site; USD 21,000 - 29,000; Part time

Job summary

Heinen’s Inc. in Aurora, OH is seeking an E-Commerce Clerk to serve as a personal shopper and point of contact for online orders. You will select items, assemble orders, and ensure accurate picking, proper packing, and timely staging for pickup while upholding Heinen’s quality standards.

You’ll interact with customers, maintain safety, and adapt to a fast-paced environment. The role requires the ability to lift up to 50 lbs, weekend/evening availability, and a customer-focused approach to

Qualifications

• Able to identify and prioritize tasks in a fast-paced environment.
• Excellent attention to detail and organizational skills.
• Able to lift and/or move up to 50 lbs. on occasion.
• Flexible schedule including weekends and evenings.

Responsibilities

• Understands store layout and product offerings.
• Interfaces with customers via phone and in-person to ensure accuracy of online orders (including substitutions).
• Collaborates with other eCommerce clerks to complete daily orders.
• Maintains safety as a top priority for team members, customers, and products.
• Maximize pick and pack efficiency by adhering to selection standards.
• Organizes and stages customer orders for pick-up and delivery.
• Provides feedback to assist process improvements.

Skills

Customer Focus

Action Oriented

Collaborates

Values Differences

Communicates Effectively

Instills Trust

Demonstrates Self-Awareness

Self-Development

Job description

Heinen’s Inc. in Aurora, OH is seeking an E-Commerce Clerk to serve as a personal shopper and point of contact for online orders. You will select items, assemble orders, and ensure accurate picking, proper packing, and timely staging for pickup while upholding Heinen’s quality standards.

You’ll interact with customers, maintain safety, and adapt to a fast-paced environment. The role requires the ability to lift up to 50 lbs, weekend/evening availability, and a customer-focused approach to